Latest lightbox doen't work with latest laytheme
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Re: Lightbox doesn't work after update
Hey Armin,
I want to use the features of the latest lightbox version (cursor pictures and quit by clicking anywhere outside the pictures) but every time I update the plugin in doesn't work in the frontend.
All other plugins are deactivated. Activated boxes checked everywhere.
Do you have any idea why?thank you and kind regards,
Sunnyi -
Dear @Sunnyi
Please make sure of the following debuggings:
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If using a WordPress Cache plugin, disable it or clear your cache.
License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.If these do not help:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
Is likely a Bug & will try to get it sorted as soon as possible.
Apologies for any inconvenience this may have caused and thank you for using Lay Theme
Sincerely
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it