"Product Thumbnail Grid" Element not showing

[defrost]

Hello,

And thanks for your work on Lay Theme.

I'm setting up a store for a client and I'm using WooCommerce + LayTheme for the first time.
I'm in local and I've been just having a tour with it but I realised that the "Product Thumbnail Grid" Element is not showing on the grid.

I have setup a simple test product but yet not completed the WooCommerce installation and connection. And I also still have to activate the LayTheme license. So I was just wondering if the "Product Thumbnail Grid" Element shows up only after having activated everything or you think I might have some issues.

Thank you very much for your help!

Best,
Marco

[Richard]

Dear Marco

@defrost

Please make sure Wordpress, Lay Theme & Woocommerce are all up to date.

No Third-party plugins activated that may cause issue with Laytheme.

No custom code </> that may interfere.

Here on a Fresh Woo-commerce installation:

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Talk soon & have a wonderful day 🌞

Sincerely

Richard

[lotte]

I've got this problem too!

These are the plugins i have...

How to get this +WooCommerce button in the Gridder?

Thanks in advance!

[Richard]

Dear @lotte

Try deactivating 'YOAST SEO' it is known to frequently cause issue with Laytheme.

https://laytheme.com/troubleshooting.html

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Apologies for the inconvenience & best wishes 🌼

Richard

[lotte]

@Richard Thanks for responding, Richard. I deactivated Yoast.. The option is still not showing.

By the way, I also uploaded two products now, but the productpages stay empty.. for some weird reason

[Richard]

Dear Lotte

@lotte

In these cases it's difficult to know exactly without a closer look.

Could you please send your website address, /wp-admin/ username and password and a link to this topic, to me via 'chats'

(Note: do not disclose personal information on this thread 🌝)

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Talk soon Lotte & best wishes

Sincerely

Richard

[shelterpress]

Hi!
First, thank you so much for adding woocommerce to laytheme.

Have the exact same issue, without any unusual plugin installed too.
Any chance you found the issue here and managed to resolved it?

Thank you!

[Richard]

Dear @shelterpress

If i remember correctly in this case, the solution was found when updating Lay Theme and WooCommerce.

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Sometimes this isn't prompted unfortunately, so to be sure please go to:

Left Admin panel > Dashboard > Updates >

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Let me know how you go and talk soon 🌝

Sincerely

Richard

[shelterpress]

@Richard Yes this was actually the issue, laytheme not up the date... Everything works fine now, thank you very much for your help!