Trouble upload theme, missing lay.zip in folder.
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Hello,
I have troubles to upload Lay Theme, when I try it says:Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.I found here I should try upload lay.zip file instead.
But I did not receive any lay.zip file in my purchase (I bought Lightbox theme).
Can you please help?
Many thanks -
Dear @BorisL
Have you only purchased the Lightbox Addon and not 'Laytheme'? The Addon is an 'extension' that must be added to Laytheme.
Laytheme = Main install
Lightbox = Attachment or - AddonLaytheme is installed into:
Appearance > Themes
The Lightbox Addon is installed into:
Plugins > Upload
Talk soon & best wishes
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
Forgot your key, lost your files, need a previous Lay Theme or Addon version?
Go to www.laykeymanager.com