key in use
-
hey Lay, I was recently building a site for someone. they've since had another designer change everything to add a shop (before you had shop function).
I didn't deactivate the key on https://bothandapparel.com/
is there anyway I could get it reset to use again. They are currently using avada theme just to confirm it's not being used.
my email ross.rgb@gmail.com
key purchased 6/7/20
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version?
Go to www.laykeymanager.com