Links in carousel are messed up

[mariusjopen]

Dear @STUDIO-CDW
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
Is Wordpress and LayTheme up to date?
Many wishes!
Marius

[arminunruh]

so i think i did fix the problem, can you update your carousel addon and try again?

[STUDIO.CDW]

I deactivated the third-party plugins, WP + Carousel is up to date.
I also refreshed the browser and the problem remains.

[voggeneder]

I also have the same probleme as illustrated in the original post. would those who managed to fix the error care to elaborate on their steps findings? here are my specs, any help would by highly appreciated

• faulty carousel: https://www.voggeneder.net/wp
• PHP 7.4 (checked 7.2 & 7.3 yet no avail)
• Lay Theme Version: 3.7.2
• WordPress 5.6.1
• all aux plugins disabled & up to date

Error reproduced in
MacBookPro11,5 10.14.6

• Safari 14.0.3
• Firefox 85.0.1 (64-Bit)

[Richard]

Dear @voggeneder

Yes, the same occurance of link paths getting cut short: :

Have forwarded this to Armin and will get back to you shortly.

Best wishes & thank you for your patience in the meantime - Have a wonderful day

Richard

[voggeneder]

thanks @Richard-K, my php-fu is way too rusty to be able to fix the jumbled code.

edit: @STUDIO-CDW further up seems to still haven't fixed the error as well, maybe you could take a look at his site as well.

[arminunruh]

@voggeneder can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

[voggeneder]

@arminunruh copy that, sent you a mail last week. thank you in advance
.

[Malwin]

I have encountered the same/similar problem. As soon as I implement a project in the carousel the link to it gets cut off. When I link an image manually to the project it works. The site I am working on is more or less bare bone at this time and has no plugins installed other then the Lay Theme ones. All latest updates are also installed. I wrote you guys a mail with all the details, topic and logins.

[Anna_]

I have unfortunately the same problem. I already tried to disable the custom css and the extern plugins but neither of it worked. I would appreciate your help.

[Richard]

Dear @Anna_

Sorry to hear that you are experiencing issue, could you please describe the problem in more detail? I wish to understand better please. Also if you could post a link to the Website and Carousel in question that would be wonderful.

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Talk soon Anna & have a wonderful day 🌝

Richard

[Anna_]

@Richard Hey Richard thanks for your reply. The website is www.annaslobodnik.de . The carousel plugin is on the main side. For me it's the same issue like described further above. I used the carousel with project thumbnails, now the links to the projects won't work anymore. So if i click on the pictures nothing happens. If I use right click and "open in new tab" it opens a tab but with a strange not working link. I have some external plugins and a bit of custom css, but i already tried to disable them and nothing changed. I would really appreciate your help with that. Thank you :)

[Richard]

Dear @Anna_

Thank you for the update! 🌼Yes this link path of your image:

<a href="https://www.nyj/" data-title="Jubilejnyj 2020" data-id="255" data-type="project"> 

( as a side note, does www.nyj mean anything to you? )

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Have sent you a message via 'Chats' ✨

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Best wishes

Richard

[Richard]

Dear @Anna_

I am unable to recreate the same issue when using my Lay Theme test site. Even with Custom Code temporarily removed and third-party plugins deactivated the problem still remains.
PHP Version is good.

I have reason to believe that either the 'Duplicator' plugin or 'Yoast SEO' plugin have caused some errors to occur with the link information. Yoast SEO is unfortunately not a recommended plugin as it has known to cause problems.
The installation of these plugin's may require you to do a fresh install of Lay Theme to fix it. Using the JSON available you would be able copy your Project and Page layouts to the fresh install. ( Though i hope this does not have to occur just yet. )

I will forward this to Armin for a closer inspection as it could well be a Bug 🐛that will affect other Carousel users too.

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Talk soon & Best wishes 🌼

Richard

[arminunruh]

@Richard said in Links in carousel are messed up:

Yoast SEO is unfortunately not a recommended plugin as it has known to cause problems.

Yoast does work with Lay Theme, it just thinks there is no text on a lay theme page but google finds that text and other than that it works with lay theme.

[arminunruh]

hey in case this is still an issue please:

can you send your ftp login data, website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?