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  3. UNREGISTERED Version?

UNREGISTERED Version?

Scheduled Pinned Locked Moved Bug Reports
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  • arminunruhA Online
    arminunruhA Online
    arminunruh
    Global Moderator
    wrote on last edited by
    #2

    Hello Hayo,
    If you downloaded lay theme while it was free you didnt get a license key. In this case you may use lay theme without a key, it will still work.

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    1
    • AdeleA Offline
      AdeleA Offline
      Adele
      wrote on last edited by
      #3

      Hello,

      I'm getting the same notification:
      UNREGISTERED version of Lay Theme. Please enter your License Key.

      I bought my version last march and got the "Lay Theme Single License with Fullscreen Slider Addon Key".
      I enter the key in the License Key Management and get this:
      Unexpected Error! The query returned with an error.

      An idea what is going wrong? I did use it on a friend's no longer existing website to show him the possibilities of the theme but i deactivated it soon after.

      Thank you!

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      0
      • arminunruhA Online
        arminunruhA Online
        arminunruh
        Global Moderator
        wrote on last edited by
        #4

        Hey Adele,
        Currently the key activation doesn't work on all webhosts. Especially on strato it doesn't work… I'm trying to fix this, but this could take a while.

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        • AdeleA Offline
          AdeleA Offline
          Adele
          wrote on last edited by
          #5

          Hi,
          Ok! For information i'm at OVH for the webhost. As long as i can use lay theme it i'm fine.
          Cheers

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          0
          • D Offline
            D Offline
            danielaires
            wrote on last edited by
            #6

            Hello

            I'm having the same notification on wordpress. I can't upload any new image so I wonder if that it's the reason.
            I purchased lay theme but can't find any key.

            Thanks

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            • arminunruhA Online
              arminunruhA Online
              arminunruh
              Global Moderator
              wrote on last edited by arminunruh
              #7

              Hey daniel,
              Maybe you cannot upload images anymore, because your webspace is full. What is the error message that you're getting? It's not because of a missing key.

              I can see that you downloaded lay theme when it was free. See, the email that you sent me. It is a response to an email that says "you purchased lay theme for 0.00$".

              If you got lay theme when it was free you didn't receive a key. In this case you may use lay theme without a key, it will still work.

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              • AdeleA Offline
                AdeleA Offline
                Adele
                wrote on last edited by
                #8

                Hey Daniel,
                Have you found out if your image uploading problem is linked to your webspace? Because mine is not full but when I click on "Add Image" and "Edit" nothing happens anymore and no error message.
                All the others (Add Video, Text, Project, More) are working perfect.

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                • arminunruhA Online
                  arminunruhA Online
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  Hey Adele!

                  Sounds like it could be a bug. Could I please take a look in your admin panel? You can send your admin login data to armin.unruh@gmail.com with a link to this topic please.

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                  • AdeleA Offline
                    AdeleA Offline
                    Adele
                    wrote on last edited by
                    #10

                    Hi Armin
                    Indeed just back to say that i fixed the bug that was I think linked to malwares. I can upload images and edit again :) Thank you for your time!

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                    2
                    • R Offline
                      R Offline
                      RC
                      wrote on last edited by
                      #11

                      Hi Armin,

                      I just bought a lay theme license one hour ago. I am also using the OVH hoster ( like adele) and get an error when trying to activate through the license key.
                      Is there already any solution ? What is actually changing when when I am activating the license key? Can I start working on the webpage or am I missing some options; when not activating?

                      Cheers
                      RC

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                      • arminunruhA Online
                        arminunruhA Online
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #12

                        Hey RC!
                        There is no fix yet. Gonna try and fix it soon. Basically if you activate your theme, it makes the "unregistered version, please activate" message go away. :) Other than that everything is working also without activating the key.

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                        • R Offline
                          R Offline
                          RC
                          wrote on last edited by RC
                          #13

                          Thanks for your fast answer !

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                          💿 Email me here: 💿
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                          Before you post:
                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                          2. Update Lay Theme and all Lay Theme Addons
                          3. Disable all Plugins
                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                          This often solves issues you might run into

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                          1. Post a link to where the problem is
                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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