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  3. UNREGISTERED Version?

UNREGISTERED Version?

Scheduled Pinned Locked Moved Bug Reports
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  • AdeleA Offline
    AdeleA Offline
    Adele
    wrote on last edited by
    #3

    Hello,

    I'm getting the same notification:
    UNREGISTERED version of Lay Theme. Please enter your License Key.

    I bought my version last march and got the "Lay Theme Single License with Fullscreen Slider Addon Key".
    I enter the key in the License Key Management and get this:
    Unexpected Error! The query returned with an error.

    An idea what is going wrong? I did use it on a friend's no longer existing website to show him the possibilities of the theme but i deactivated it soon after.

    Thank you!

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #4

      Hey Adele,
      Currently the key activation doesn't work on all webhosts. Especially on strato it doesn't work… I'm trying to fix this, but this could take a while.

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      • AdeleA Offline
        AdeleA Offline
        Adele
        wrote on last edited by
        #5

        Hi,
        Ok! For information i'm at OVH for the webhost. As long as i can use lay theme it i'm fine.
        Cheers

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        • D Offline
          D Offline
          danielaires
          wrote on last edited by
          #6

          Hello

          I'm having the same notification on wordpress. I can't upload any new image so I wonder if that it's the reason.
          I purchased lay theme but can't find any key.

          Thanks

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by arminunruh
            #7

            Hey daniel,
            Maybe you cannot upload images anymore, because your webspace is full. What is the error message that you're getting? It's not because of a missing key.

            I can see that you downloaded lay theme when it was free. See, the email that you sent me. It is a response to an email that says "you purchased lay theme for 0.00$".

            If you got lay theme when it was free you didn't receive a key. In this case you may use lay theme without a key, it will still work.

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            • AdeleA Offline
              AdeleA Offline
              Adele
              wrote on last edited by
              #8

              Hey Daniel,
              Have you found out if your image uploading problem is linked to your webspace? Because mine is not full but when I click on "Add Image" and "Edit" nothing happens anymore and no error message.
              All the others (Add Video, Text, Project, More) are working perfect.

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #9

                Hey Adele!

                Sounds like it could be a bug. Could I please take a look in your admin panel? You can send your admin login data to armin.unruh@gmail.com with a link to this topic please.

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                • AdeleA Offline
                  AdeleA Offline
                  Adele
                  wrote on last edited by
                  #10

                  Hi Armin
                  Indeed just back to say that i fixed the bug that was I think linked to malwares. I can upload images and edit again :) Thank you for your time!

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                  • R Offline
                    R Offline
                    RC
                    wrote on last edited by
                    #11

                    Hi Armin,

                    I just bought a lay theme license one hour ago. I am also using the OVH hoster ( like adele) and get an error when trying to activate through the license key.
                    Is there already any solution ? What is actually changing when when I am activating the license key? Can I start working on the webpage or am I missing some options; when not activating?

                    Cheers
                    RC

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #12

                      Hey RC!
                      There is no fix yet. Gonna try and fix it soon. Basically if you activate your theme, it makes the "unregistered version, please activate" message go away. :) Other than that everything is working also without activating the key.

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                      • R Offline
                        R Offline
                        RC
                        wrote on last edited by RC
                        #13

                        Thanks for your fast answer !

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                        Before you post:
                        1. When using a WordPress Cache plugin, disable it or clear your cache.
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