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Lay Theme Forum

  1. Home
  2. Shop / WooCommerce
  3. Online shop and product thumbnail grid element not showing

Online shop and product thumbnail grid element not showing

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • RichardR Offline
    RichardR Offline
    Richard
    Global Moderator
    wrote on last edited by Richard
    #2

    Dear @kerstin_cool

    Could you please Test with:

    Only Lay Theme and Woocommerce installed and updated.

    No third-party plugins (temporarily deactivate them)

    No Custom Code </>


    Talk soon & Best wishes šŸŒ
    Richard
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    0
    • K Offline
      K Offline
      kerstin_cool
      wrote on last edited by
      #3

      Thank you, I did that. The only code that could be custom is Google Analytics but I don't know where the web designer put it. I am not an WordPress or web There is no gridder as you see in the image. It was there before updating Lay Theme. Bildschirmfoto 2021-08-31 um 09.14.52.png expert unfortunately.

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by Richard
        #4

        Dear @kerstin_cool

        Thanks for the update, the Google Analytics is likely in:

        Lay Options > Custom CSS & HTML > Custom <Head> Content Screen Shot 2021-09-01 at 10.54.51 AM.png

        Worth checking out if there is anything suspect there. šŸ”


        In your screenshot "PayPal checkout is almost ready".

        Do you have the PayPal payments installed? These threads may help, Armin references issue with PayPal:

        http://laythemeforum.com:4567/topic/6983/fatal-error-after-update-woocommerce-paypal-payments/3

        http://laythemeforum.com:4567/topic/7078/woo-commerce-payments-gridder-disappears/7


        Talk soon & best wishes
        Richard
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        • K Offline
          K Offline
          kerstin_cool
          wrote on last edited by
          #5

          I don't want to use Paypal. I didn't activate it, only bank transfer.

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          • K Offline
            K Offline
            kerstin_cool
            wrote on last edited by
            #6

            Google Anaytics wasn't a problem before...

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #7

              Dear @kerstin_cool

              Have sent you a message via Chats ✨


              Thank you for supporting Lay Theme
              Richard
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              • P Offline
                P Offline
                pascal
                wrote on last edited by
                #8

                Hey there,
                I have the same problem. How did you solve it?

                Shop, Cart page etc not working (white page). When Twenty Twenty-one theme is activated everything works fine.

                No plugins, no custom code. Only custom font.

                http://s882631967.online.de/shop/

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #9

                  Dear @pascal

                  Hard to say from the initial page - i may have to login to get a better idea of whats going on (Note: do not disclose your personal details on the thread- only via 'Chats' šŸŒ)

                  Could you also make sure your carousel plugin is up to date as well as Lay Theme - you may need to go into > appearance > themes > lay theme to check for the update if it is not prompted.


                  Talk soon Pascal & have a wonderful day šŸ–
                  Richard
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                  • P Offline
                    P Offline
                    pascal
                    wrote on last edited by
                    #10

                    Turning off "Cover for pages" option in Lay Options fixed this for me.

                    oof...this took a while... :)

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #11

                      Amazing! thanks for the update @pascal this is great for others in the future, will keep this in mind, as well as letting Armin know šŸŒ


                      Best wishes
                      Richard
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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                      Online Users
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                      alasdair17
                      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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