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  3. Page only loads content on refresh

Page only loads content on refresh

Scheduled Pinned Locked Moved Bug Reports
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  • J Offline
    J Offline
    juliegrosche
    wrote on last edited by
    #4

    I have the same issue, when going to news, cv or contact. juliegrosche.com

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #5

      Dear @juliegrosche

      Cool website šŸŒ

      Please see what happens when checking off "AJAX compatibility mode" in > Lay Options

      Screen Shot 2021-09-16 at 8.52.21 AM.png

      Also this could be a clash with a third-party plugin - do you have any installed?
      When testing issues please make sure of the following:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
 ( > appearance > themes > lay Theme )

      Any custom CSS or JS that may interfere is temporarily removed.

      Any third-party plugins are de-activated to see if this resolves the issue.


      Talk soon Julie have a wonderful day šŸ–
      Richard
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      • J Offline
        J Offline
        juliegrosche
        wrote on last edited by
        #6

        I have tried all of it, unchecked Ajax, updated everything, removed all plugins, no custom CSS or JS. The issue is persisting.

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #7

          Dear Julie

          There are errors in the console so something is going wrong behind the scenes, therefore hard for me to know without a closer look šŸ”

          If you feel comfortable doing so, please send me your logins via 'chats ' ( note: please do not post your personal details on the thread itself )

          I can then login and try to find the problem šŸŒ


          Best wishes
          Richard
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          • J Offline
            J Offline
            juliegrosche
            wrote on last edited by
            #8
            This post is deleted!
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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #9

              Dear Julie

              @juliegrosche

              Please reset your Browser's Cache, this may be the issue:

              Screen Shot 2021-09-29 at 11.03.55 AM.png Screen Shot 2021-09-29 at 11.04.13 AM.png Screen Shot 2021-09-29 at 11.04.20 AM.png

              As you can see, the page content loads for me šŸŒ


              Talk soon
              Richard
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              • J Offline
                J Offline
                juliegrosche
                wrote on last edited by
                #10

                I had done that before contacting you and did it again. I still have to reload every time I click on a different menu, on all browsers...

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #11

                  Dear @juliegrosche

                  Im sorry Julie, i do not know why I am able to view the pages on all browsers; Firefox, Safari & Chrome even testing on incognito windows to make sure it's not saved cache but fresh testing.

                  Why you are having trouble on your computer i don't know. Maybe others if they read this post could also test to make sure i'm not the anomaly.

                  When loading, there is this "transferring data from sajetta.com"
                  Screen Shot 2021-09-30 at 10.04.48 AM.png

                  That is the only thing that caught my attention, is this a secondary website or your webhost?

                  Unsure how i can help further Julie if i am unable to recreate the issue.


                  Talk soon & best wishes šŸ–
                  Richard
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                  • J Offline
                    J Offline
                    juliegrosche
                    wrote on last edited by
                    #12

                    Thank you for looking again. I checked on other computers and the same thing happens. Just to make sure we are on the same page. When I go on my site, the main page loads normally. Then if I click on CV, news, or contact I only see Julie Grosche and the menu but the page is white. I have to reload the page to see the content. That does not happen to you?
                    Sajetta is another website. I have content on my site that I copy-pasted from it. Could that be a problem?

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by Richard
                      #13

                      Dear @juliegrosche

                      Sorry for delay in writing, do you have Ajax compatibility mode activated?

                      Screen Shot 2021-10-08 at 1.15.23 PM.png

                      Im sorry for my past mistake, it works on Firefox and Chrome however now on a private incognito window (cache cleared) i am able to see the issue (sorry Julie) so its just a problem with Safari for some reason...
                      The console error gives reference to AJAX.

                      If necessary please feel free to send you login details via 'Chats' and i can take a closer inspection šŸ”

                      (Note: please do not disclose your private info on this thread)


                      Once again sorry for my lack of understanding in the past over this topic Julie and have a wonderful weekend šŸŒ


                      Sincerely
                      Richard
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                      • J Offline
                        J Offline
                        juliegrosche
                        wrote on last edited by
                        #14

                        Ha! Yes! It worked!!! Thank you so much Richard!!! I just activated Ajax!

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                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by Richard
                          #15

                          Dear @juliegrosche, wonderful! great to hear all is working again šŸŒ

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                          I also code custom websites or custom Lay features.
                          šŸ’æ Email me here: šŸ’æ
                          info@laytheme.com

                          Before you post:
                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                          2. Update Lay Theme and all Lay Theme Addons
                          3. Disable all Plugins
                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                          This often solves issues you might run into

                          When you post:
                          1. Post a link to where the problem is
                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                          Online Users
                          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                          laytheme.com
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