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  3. Can't upload GIF because of "security reasons"

Can't upload GIF because of "security reasons"

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  • M Offline
    M Offline
    Miquel Pérez
    wrote on last edited by
    #1

    Every time I try to upload a gif it fails with this message: "Sorry, this file type is not permitted for security reasons".

    I create the gif with photoshop and have tried every option possible. Even tried it to upload it to giphy, download it, and re-upload it again in case of any format issues and nothing either.

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Miquel

      @Miquel-Pérez

      This is likely not a Lay Theme issue but wordpress related. The allowed files types can be edited within the wp-config.php file. (outside lay theme files)

      I would suggest contacting your Webhost or domain provider and asking them for support.


      Best wishes 🌝
      Richard
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      • M Offline
        M Offline
        Miquel Pérez
        wrote on last edited by
        #3

        where can I edit the wp.config.php if I'm using wordpress on the browser, don't have installed it.

        ty

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by Richard
          #4

          Dear @Miquel-Pérez

          The Files are located on a server then. They should be accessible from the Control Panel of your Webhost.

          Usually it's called FTP manager or something Similar. Within Wordpress' root folder should be a wp-config.php file.

          I would be very careful if you are unsure what to do as this could lead to errors that will require a fresh re-install of Wordpress ( lose all content within ).

          If unsure, most popular Web hosts offer support and can help you with these kinds of questions.


          Have a wonderful day & best wishes 🌻
          Richard
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          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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