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  3. Anchor points in touchdevices not working

Anchor points in touchdevices not working

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  • C Offline
    C Offline
    cyrus
    wrote on last edited by
    #8

    Just to add some visual references in case the problem isn't obvious. You can ignore the position of the title "Projects' as it's a scrolling marquee...

    Screenshot of page after navigating back using the 'Projects' link

    61d210eb-8a97-4a27-92bf-10bc249e7f5d-image.png


    Expected result (normal load)

    c4a6fd6d-2d9e-42f1-a217-7922e3eaf5d1-image.png

    Basically all image assets fail to load now.

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    • C Offline
      C Offline
      cyrus
      wrote on last edited by
      #9

      Any update on this please?

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      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #10

        Dear @gyoc
        sorry for the delay. We are looking into it right now and will get back on Monday.
        Best!
        Marius

        www.mariusjopen.world

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        • C Offline
          C Offline
          cyrus
          wrote on last edited by
          #11

          Hey @mariusjopen please do get back to us when you have a chance :)

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          • C Offline
            C Offline
            cyrus
            wrote on last edited by
            #12

            Is support down for laytheme then? In the absence I switched back to the original broken code which at least doesn't make visuals disappear when I click on an anchor link :) But real help would be massively appreciated

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #13

              Dear @gyoc

              It's my Fault that this reply has come so late & should have been much much sooner, forgive me.

              If you have not found a solution could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
              And we will take a deeper look

              Thank you for your patience, For using Lay Theme and for being awesome.

              Best wishes

              Sincerely
              Richard

              fabiandraxlF 1 Reply Last reply
              0
              • RichardR Richard

                Dear @gyoc

                It's my Fault that this reply has come so late & should have been much much sooner, forgive me.

                If you have not found a solution could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
                And we will take a deeper look

                Thank you for your patience, For using Lay Theme and for being awesome.

                Best wishes

                Sincerely
                Richard

                fabiandraxlF Offline
                fabiandraxlF Offline
                fabiandraxl
                wrote on last edited by
                #14

                @gyoc @Richard

                Did you both found a solution for the above mentioned problems since then?
                Could you maybe post it here?

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #15

                  Dear @fabiandraxl

                  Because this thread is quite long and contains different points - Could you please clarify the problem you have again? šŸŒ


                  Talk soon & best wishes
                  Richard
                  fabiandraxlF 1 Reply Last reply
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                  • RichardR Richard

                    Dear @fabiandraxl

                    Because this thread is quite long and contains different points - Could you please clarify the problem you have again? šŸŒ


                    Talk soon & best wishes
                    Richard
                    fabiandraxlF Offline
                    fabiandraxlF Offline
                    fabiandraxl
                    wrote on last edited by
                    #16

                    Hej @Richard,

                    I meant the problem with the mobile anchor points which have not worked on my mobile layout, but in the meantime was able to locate the problem.

                    Even when elements on the rows are synced between mobile and desktop-layout the custom ID for the anchors were not synced. I had to ad it manually on both layouts and it started to work.

                    Maybe a Bug you should further look into or should it be like that? :P

                    Thanks,
                    Fabi

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #17

                      Dear Fabi

                      @fabiandraxl

                      Thanks for the update & noted āœ…


                      Best wishes
                      Richard
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