login not possible, website datas deleted
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hello together
I have built my complete website with Laytheme. This week I wanted to add the webshop to it. After downloading the plugin WooCommerce I can no longer log in using my login
The domain changes immediately to:
https://right.trainresistor.cc/follow/track?457423/wp-admin/When I log in through wordpress, the laytheme device is missing. The images are gone on the site, as are all the features, different typography and font.
So far I have logged in like this:
http://lisabauer.ch/wp-login.php?redirect_to=http%3A%2F%2Flisabauer.ch%2Fwp-admin%2F&reauth=1I changed the domain from www.lisabauer.ch to www.naza.ch a few months ago, however I was still able to log in with the mentioned link until now. How can I bring Laytheme back into my wordpress? Is there any way to get the website back or are all settings deleted? Did anyone have the same problem?
best
Lisa -
Dear Lisa
@fraeul-lisa
Even though this ocurred when activating Woocommerce, first you should contact your Web hosting service for help. Before changing anything further you need to make a copy of the database to save all information.
"I changed the domain from www.lisabauer.ch to www.naza.ch"
"The domain changes immediately to:
https://right.trainresistor.cc/follow/track?457423/wp-admin/"This "right.trainresistor.cc does this make any sense to you?
Are you able to log into the back-end?
Do you know what version of Lay Theme you were running?
Did you have an out of date Carousel version?
Did you have any suspect Custom JS or <Head> Content?
What Third-party plugins did you have installed? (if any).
If you cannot log into the back-end, I think the first step Lisa is to save a copy of the current database and files. Contact your Webhost about Mysql (for wordpress database) & FTP File manager (Files & Wordpress Theme Content etc).
Talk soon & best wishes 🌻
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it