Unexpected home blank situation
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Dear @azerty
Judging by the console it's definitely carousel related:
Your Lay Theme is version 2.7.4 and Lay Theme can be updated to version 4.1.0.
The Carousel will not be able to communicate properly with such an old version of Lay Theme. This is likely the issue.A free version (beta) that you are using?
I would suggest purchasing Lay Theme if you want the updated features.If not, another option is to give you an older version of the Carousel Addon in the hope that it works with your 2.7.4 version.
Did you happen to know what version of Carousel you were running before you updated?
Talk soon & best wishes 🌻
Richard
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Hello Richard! Thanks a lot for your answer, okay make sense! I didn’t know my theme was so out of date.
Hum no, I have no idea which working version I used before I had updated the thing... The one I got one my computer is from february 2017...Maybe let’s try one from a year ago? Or if you have a better idea?
Thanks a lot! -
Dear @azerty
Thanks for the update, happy that you were able to get everything working again. The Carousel addon and Theme are quite closely linked, if you want to progress the version of your Carousel you will need to update to a modern and therefore paid version of Lay Theme.
Best wishes
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it