Website loading on mobile
-
Hi, i have an issue to load the mobile version at the first entry and i need to refresh the browser several times to access. After the website is loaded once, all runs properly at normal loading times. I tried it with deactivating the intro without success. In my hosting i updated to the latest PHP version, theme, plugins and addons are up to date. Any recommendation what could cause this issue?
The website is https://www.maeve.ch
Thank you!
-
Dear @ateliermaeve
I'm not having any issue loading your website first time on Mobile/Safari.
What browser and setup are you using - maybe i can test better then 🌝
Have a great day
Richard
-
Hi, thanks for the check. I am using safari on iphone 11 and 13pro, but also heard the feedback from others as i published the release on Instagram. Yesterday it seemed to work properly, this morning it’s the same issue without changing anything on the site. Maybe it’s a problem with my host?
Thanks!
Sandro -
Dear Sandro
@ateliermaeve
Strange 🤔still unable to recreate the issue when viewing first time (this test was on the Iphone 13 Pro, loaded beautifully ) :
Is there any other way you can think of that may help me test these errors?
Best wishes ✨
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it