wordpress 5.9 the costumize page is not showing up
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Dear @gino
(thanks @Rogue ✅)
I also have no issue with my Customizer on Wordpress 5.9, so to be sure:
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
If you go into > Tools > Site Health >
Then > Info > server > you can see what PHP version you are running:
If your WordPress Dashboard shows a warning "PHP Update required” Please update your PHP version in your webhost control panel.
It could be a PHP issue which is something related to your Webhosting and not a Lay Theme issue (contact webhost).
Will need to test @gino and see 👍
Have a wonderful day & talk soon
Richard
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Dear all,
I wonder if you found a solution to this issue?
I have exactly the same problem @gino has. I tried all the suggestions but the customizer keeps loading forever. -
Dear @concigliery
Are you able to upload any screenshots of The wordpress admin side or any other information would be appreciated 🌝
Best
Richard
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it