side cart menu doubled

[Richard]

Dear Leon

@leoncov

Thanks for the post, could we confirm the following for testing purposes?

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins are de-activated to see if this resolves the issue. ( Not woo-commerce and side-cart though )

Are you using any Multi-language plugins?

Does this apply for you?
""You should not add the cart-page to the mobile menu. Instead the mobile menu should stay empty as the cart icon is displayed on mobile anyways. The only way I found to disable the mobile cart icon is to remove the sidecart plugin."

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If you post a link to your Website with the Cart issue i can take a closer look for you Leon 🔍

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Talk soon & best wishes 🌻

Richard

[leoncov]

Hello Richard,

thank you for your answer.

Wordpress, Laytheme and addons are up to date, yes.

I only have a tiny bit of css but the issue was there before I added any custom code.

WooCommerce and the Side Cart are the only plugins active.

I'm not using a Mulit-Language plugin, not even any other plugin than the two above.

As far as I understood the last quote the problem there was to remove the cart from the mobile menu. I don't mind having the cart there so it doesn't apply for me no.

Here's the link to the website: https://invisiblewalls.ch/

Hope that helps,
Leon

[Richard]

Dear Leon

@leoncov

I have tested on Safari, Chrome & Firefox:

I am not getting the "Cart" double up. Have you de-activated the side-cart plugin? Also could you update from Lay Theme version 4.0.4 to 4.0.7?

You may also wish to test in an Incognito window to make sure it's not a browser cache problem (unlikely though).

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Talk soon & best wishes 🌻

Richard

[leoncov]

Hello Richard
@Richard

Yes, I've deactivated the side-cart plugin, since the shop went live and I had no solution…

I now updated LayTheme, didn't solve the problem. Same with the incognito window.

Since the shop is live I would prefer not to re-activate the plugin right now and make the problem visible for everyone, how should we continue?

[Richard]

Dear @leoncov

I see. The plugin needs to be activated to create the bug, but understand that you do not want that Live.

Is there a time of the day when it would be ok?
another option would be to create a sub-domain and clone the website onto it for testing using a migration plugin, that way anything could happen and would not affect your live Site.

Finding CSS to remove the second Cart would not take long.
The final option would be to create your setup in my test site and try to re-create the bug., but would need your info.

This Thread is the only other reference i know of to the "Cart Cart" bug.

http://laythemeforum.com:4567/topic/6771/flying-sidecart-bug/7

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Best wishes @leoncov talk soon ⭐️

Richard

[leoncov]

Hello @Richard
If you think it wouldn't take long too long for you to take a look, I guess a couple hours in the morning (european time) would be totally ok for me to have the bug live. Let me know which day and I'll turn the plugin on!

[Richard]

Dear Léon

@leoncov

Have sent you a message via 'Chats'
Best wishes and have a wonderful start to 2022! ⭐️

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Richard

[TYLM]

@leoncov Hey! Did you and @Richard found out a solution? Because I have the exact same problem on a website I'm designing and as I saw on your website it seems you don't have that problem anymore. I removed the cart from the mobile menu but it didn't fix the problem…

I'd really appreciate your help! :)

Cheers,

[Richard]

Dear @TYLM

To Confirm you have the "CartCart" issue

The Cart only exists on your "Primary Menu" and not on another as well or Mobile?

Are you able to post a link to your website? 🌝

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Best wishes

Richard

[TYLM]

I manage to fix the problem! Apparently with multilingual websites, having every languages of your site displayed in the menu cause the “Cart” to double (if you have two languages, in my case english and french). FYI you can get around this by hiding the current langage in the menu :)

[Richard]

Thanks @TYLM ! best wishes ✨