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  3. wordpress 5.9 the costumize page is not showing up

wordpress 5.9 the costumize page is not showing up

Scheduled Pinned Locked Moved Installation Problems
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  • G Offline
    G Offline
    gino
    wrote on last edited by
    #1

    Dear Armin, maybe you know already. After upgrading the wordpress 5.9 the costumize page is loading forever without showing up. Do you know how to resolve this?

    Gigi

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    • G gino

      Dear Armin, maybe you know already. After upgrading the wordpress 5.9 the costumize page is loading forever without showing up. Do you know how to resolve this?

      Gigi

      R Offline
      R Offline
      Rogue
      wrote on last edited by
      #2

      @gino It runs without problems for me.
      Have you deactivated all plugins? Does it work then?

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      • G Offline
        G Offline
        gino
        wrote on last edited by
        #3

        Yes tried! nothing still not working.

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        • G Offline
          G Offline
          gino
          wrote on last edited by
          #4

          child 537 said into stderr: "NOTICE: PHP message: PHP Warning: Cannot modify header information - headers already sent in /web/htdocs/www.......com/home/wp-includes/functions.php on line 6821"

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          • G Offline
            G Offline
            gino
            wrote on last edited by
            #5

            Screen Shot 2022-01-28 at 11.09.41.png

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear @gino

              (thanks @Rogue โœ…)

              I also have no issue with my Customizer on Wordpress 5.9, so to be sure:

              Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

              Any custom CSS or JS that may interfere is temporarily removed.

              Any third-party plugins are de-activated to see if this resolves the issue.


              If you go into > Tools > Site Health >

              Screen Shot 2022-01-31 at 9.50.18 AM.png

              Then > Info > server > you can see what PHP version you are running:

              Screen Shot 2022-01-31 at 10.07.07 AM.png

              If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จ Please update your PHP version in your webhost control panel.

              It could be a PHP issue which is something related to your Webhosting and not a Lay Theme issue (contact webhost).

              Will need to test @gino and see ๐Ÿ‘


              Have a wonderful day & talk soon
              Richard
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              • C Offline
                C Offline
                concigliery
                wrote on last edited by
                #7

                Dear all,
                I wonder if you found a solution to this issue?
                I have exactly the same problem @gino has. I tried all the suggestions but the customizer keeps loading forever.

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #8

                  Dear @concigliery

                  Are you able to upload any screenshots of The wordpress admin side or any other information would be appreciated ๐ŸŒ


                  Best
                  Richard
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                  I also code custom websites or custom Lay features.
                  ๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
                  1. Post a link to where the problem is
                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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