Carousel Addon not showing the "OK" button

[beucccia]

Hallo. My Carousel add on is not working as i can not see the OK button in my screen and can therefore add no content. can someone help?

[Richard]

Dear @beucccia

Are you able to provide any screenshots of this & your Admin area?

These common debugging steps may help too:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins are de-activated to see if this resolves the issue.

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Talk soon & have a wonderful day

Richard

[beucccia]


[Richard]

Dear @beucccia

Thank you for the screenshot 🌝
In the screenshot, the OK button is visibly pushed lower than the screen viewport.

I didn't realise you meant the bottom of the carousel window was completely hidden. When zooming my screen from 100% to 125% i got something similar:

And you:

Is this what is happening on your screen? Your Browser size/zoom ?

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Best

Richard

[beucccia]

I tried indeed with to resize the viewport and use a bigger screen but is seems that the button is not showing at all

[beucccia]

Hey Richard, do you have some suggestions ?

[Richard]

Dear @beucccia

Have we discussed this via email? forgive me if not.
I am always happy to login and take a closer look at the issue.

This can be done via 'Chats' or please feel free to email me: licensekeys@laytheme.com
Please include reference to this thread 🌝

Note: Please do not disclose any private info on the thread itself

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Sincerely

Richard