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  3. Images don't show on the page

Images don't show on the page

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  • A Offline
    A Offline
    apako
    wrote on last edited by
    #4

    Hello, thank you for the reply.

    These 9 updates are themes I don't use. I updated them now, but it didn't help.
    5bc109dc-3a41-4393-90f7-add3d9fbc734-image.png

    Wordpress, Lay Theme & Laytheme Lightbox are updated.

    License key is activated.

    Image settings in Lay Options:
    b85da4dc-29eb-4800-8060-b6923375cf5b-image.png

    This problem still occurs - Only text is visible:
    5edd6be8-a54d-4328-84cb-e3d0665cfb9a-image.png
    9e0aef20-2282-446d-aff7-cda159fcab36-image.png

    Thank you in advance for any help!
    Alicja

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    • A Offline
      A Offline
      apako
      wrote on last edited by
      #5

      Hello,

      I am still stuck with this problem. Most of the content on my site is images and if they don't display I can't continue working on it.

      Because of that, I am again asking for help or any ideas on how to change it.

      Greetings,
      Alicia

      http://alicjapakosz.pl/wp/paintings/

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #6

        Dear Alicia

        @apako

        Thank you for the screenshots šŸ‘
        Strange that everything is up to date and you are experiencing 0px - 0px rendered images>

        I might need to login myself with this and take a closer inspection šŸ”
        If you feel comfortable doing so, please send you login details and reference to this thread via 'Chats'.

        You could also send via email to richard@laytheme.com if you wish šŸŒ

        Another question Alicia, what webhost are you using for this website?


        Talk soon
        Richard
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        • A Offline
          A Offline
          apako
          wrote on last edited by
          #7

          Dear Richard,

          please let me try again - I will move the WordPress installation to the new address www.alicjapakosz.pl, and if this won't help I will get back to you.

          Hopefully, it will solve the problem. If not, I am not really comfortable with sharing my login info, would it also be possible to meet via anydesk?

          The web host is www.nazwa.pl (one of the biggest polish hosting companies).

          Thank you very much for your help and support! I will get back to you to let you know how it went and whether the problem is solved.

          Alicja

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          • A Offline
            A Offline
            apako
            wrote on last edited by
            #8
            This post is deleted!
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            • A Offline
              A Offline
              apako
              wrote on last edited by
              #9
              This post is deleted!
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              • A Offline
                A Offline
                apako
                wrote on last edited by
                #10

                Dear Richard,

                unfortunately, this didn't help.

                The new address is https://alicjapakosz.pl/. License key is activated, Wordpress, Lay Theme & Laytheme Lightbox are updated. Image settings in Lay Options are set as you recommended.

                The problem still occurs - only text is visible:

                https://alicjapakosz.pl/paintings/
                a0515423-65e8-4ac9-b04d-dd21fe56c7cb-image.png
                d98dcc8c-667a-4205-a608-53edab80cb08-image.png

                As I'm still stuck I changed my mind, and I will send you login details on e-mail. I will be grateful if you could take a look at this.

                Greetings,
                Alicja

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #11

                  Dear Alicja

                  @apako

                  I have taken a look and replied via email šŸŒ
                  I have forwarded this to Armin as i am still unsure if it's a Lay Theme bug or something server related, i explain further via email.

                  The images are being generated but not rendered at any size, here you can see:

                  Screen Shot 2022-04-13 at 4.23.48 PM.png


                  Talk soon
                  Richard
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                  • A Offline
                    A Offline
                    apako
                    wrote on last edited by
                    #12

                    I received your e-mail, but it was empty with no words, and one noname attachment. Could you please try again?

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #13
                      @apako I dont understand why the email did not send...

                      Dear Alicja, best wishes.

                      Thank you for the login details, i understand it being slightly uncomfortable sharing them online.
                      Any details will not be saved and everything remains confidential. šŸŒ

                      Your website has been forwarded to Armin (creator) to inspect, as a possible Bug.
                      Your wordpress and Lay Theme installation was up to date and everything was fine as you said.
                      No Custom CSS or JS, PHP version 7.4 and new Wordpress.
                      I honestly couldn't find anything wrong with your setup.

                      The images are being generated but not rendered in the correct size:

                      Screen Shot 2022-04-13 at 4.23.48 PM.png

                      At first i thought this may be because of the big image size so recreated your page on a test site (not issue).

                      https://rickei3.dreamhosters.com/834-2/

                      I installed Lay Theme version 4.2.2 to make sure it was not the Theme version.
                      I am unsure at this point if it's Lay Theme or a server issue and so i decided to ask Armin (lay Theme's creator).

                      I will wait for his reply but in the meantime if you want to continue with your Projects we could look into adding some Custom CSS for now, let me know šŸ‘

                      Sincerely
                      Richard

                      Lay Theme Team

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                      • A Offline
                        A Offline
                        allie heesh
                        wrote on last edited by
                        #14

                        @apako said in Images don't show on the page:

                        https://alicjapakosz.pl/paintings/

                        I am having the same problem, has a solution been found?
                        The text layouts are also not displaying how i have them in the gridder.

                        Would love to solve this asap!!!

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                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #15

                          Dear Allie

                          @allie-heesh

                          Are you able to post a link to your website with the problem text layouts? šŸ”


                          Best
                          Richard
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                          I also code custom websites or custom Lay features.
                          šŸ’æ Email me here: šŸ’æ
                          info@laytheme.com

                          Before you post:
                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                          2. Update Lay Theme and all Lay Theme Addons
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                          This often solves issues you might run into

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                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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