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  3. Full Screen Slider Mobile Image CutOff

Full Screen Slider Mobile Image CutOff

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  • RichardR Offline
    RichardR Offline
    Richard
    Global Moderator
    wrote on last edited by
    #2

    Dear @robochicken

    Best wishes and a happy 2022 to you as well ā­ļø

    Some bugs have been posted relating to Fullscreen slider's and Safari IOS. I feel this is the same bug and has been forwarded to Armin āœ…

    Hope to have a fix with the coming updates, sorry for any inconvenience in the meantime.


    Talk soon
    Richard
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    0
    • R Offline
      R Offline
      robochicken
      wrote on last edited by
      #3

      Thank you for the Feedback Richard! I ll keep an eye out for the next updates then!

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      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #4

        Thanks for understanding @robochicken and have a wonderful start to your new year 🌻

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        • E Offline
          E Offline
          EstherdeGraaf
          wrote on last edited by
          #5

          @Richard said in Full Screen Slider Mobile Image CutOff:

          Some bugs have been posted relating to Fullscreen slider's and Safari IOS. I feel this is the same bug and has been forwarded to Armin āœ…

          Hi hi team Lay Theme,

          have been experiencing similar issues - when viewing the full screen slider on a mobile phone in safari, the next and previous images are visible too (see screenshot) - is this the same bug? And if so, will that be dealt with in the next update? Thanks!

          signal-2022-04-04-121425_001.jpeg

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          • E Offline
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            EstherdeGraaf
            wrote on last edited by
            #6

            Hi Richard,

            thanks for your reply - do you have an estimate of when this will be addressed? We can't launch this site before this issue is addressed unfortunately.. Thanks in advance!

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #7

              Dear @EstherdeGraaf

              When visiting estherdegraaf.nl it doesn't appear to be Lay Theme:

              Screen Shot 2022-04-14 at 5.42.25 PM.png

              Please make sure of the following if experiencing bugs:

              Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

              Any custom CSS or JS that may interfere is temporarily removed.

              Any third-party plugins are de-activated to see if this resolves the issue.

              If using a WordPress Cache plugin, disable it or clear your cache.


              Best Wishes
              Richard
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              • E Offline
                E Offline
                EstherdeGraaf
                wrote on last edited by
                #8

                Hi Richard,

                that's not the relevant website - the website is www.estherdegraaf.nl/ontwikkelomgeving :)

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by Richard
                  #9

                  Dear @EstherdeGraaf

                  Thank you for the Link i was confused by the home domain šŸŒ
                  I am running the Fullscreen Slider / safari on Iphone 13 unable to recreate the bug - what version are you running?:
                  I also tested on an older iphone. is there a better way for me to recreate the bug?

                  Screen Shot 2022-04-16 at 4.22.10 PM.png
                  Screen Shot 2022-04-16 at 4.22.14 PM.png Screen Shot 2022-04-16 at 4.22.45 PM.png
                  Screen Shot 2022-04-16 at 4.22.50 PM.png Screen Shot 2022-04-16 at 4.22.57 PM.png
                  Screen Shot 2022-04-16 at 4.23.00 PM.png


                  Best
                  Richard
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                  • E Offline
                    E Offline
                    EstherdeGraaf
                    wrote on last edited by
                    #10

                    Hi Richard,

                    that's strange indeed - the phone I'm on is an Iphone X with iOS 15.3.1

                    I am experiencing other issues with the Fullscreen Slider add-on too (http://laythemeforum.com:4567/topic/7799/anchor-to-image-in-full-screen-slider?_=1650183328438) - could it have something to do with that? Should I re-install the plugin? Or are these issues unrelated?

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                    • E Offline
                      E Offline
                      EstherdeGraaf
                      wrote on last edited by
                      #11

                      Tried re-installing the plugin but no luck ^^

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                      • E Offline
                        E Offline
                        EstherdeGraaf
                        wrote on last edited by
                        #12

                        Hi Richard,

                        so I've run into another person on the Forum who had similar issues in October of 2021. At the time you suggested the following bit of code which seems to work for my situation aswel. Is this still the same bug from October of 2021 do you think? It has to do with the new Safari format in newest iOS versions, so it might be worth looking into regardless :)

                        .is-safari #custom-phone-grid .fp-section {
                            min-height: 100vh !important;
                            height:100vh !important;
                        }
                        
                        .is-iphone #custom-phone-grid .fp-section {
                            min-height: 100vh !important;
                            height:100vh !important;
                        }
                        .is-safari #custom-phone-grid .fp-auto-scroll {
                            min-height: 100vh !important;
                            height:100vh !important;
                        }
                        
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                          EstherdeGraaf
                          wrote on last edited by
                          #13

                          PS here's the relevant Forum Topic, in case you're interested ^^

                          http://laythemeforum.com:4567/topic/7274/full-screen-slider-slides-overflowing-on-phone/2?_=1650393369193

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                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by
                            #14

                            Dear @EstherdeGraaf

                            I am testing on an Iphone X, when removing all Custom CSS the Fullscreen Slider displays correctly for the height of the viewport:

                            Screen Shot 2022-05-09 at 9.29.21 AM.png


                            Best
                            Richard
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                            I also code custom websites or custom Lay features.
                            šŸ’æ Email me here: šŸ’æ
                            info@laytheme.com

                            Before you post:
                            1. When using a WordPress Cache plugin, disable it or clear your cache.
                            2. Update Lay Theme and all Lay Theme Addons
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                            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                            This often solves issues you might run into

                            When you post:
                            1. Post a link to where the problem is
                            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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