gridder only appears in mobile view, but not in desktop view

[gg]

Hi, I have an issue with the laytheme gridder, when I preview the website, the gridder content won't appear in desktop mode, but as soon as I resize the browser window to mobile dimensions, the content appears, can someone please enlighten me, what to do here? video here:
https://imgur.com/a/V93aqld

thanks

[Richard]

Dear @gg

Thank you for the video, I have not experienced this with other users so please make sure of the following:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins are de-activated to see if this resolves the issue.

If using a WordPress Cache plugin, disable it or clear your cache.

License key not activated - (in website blank situations or button not available)

https://laytheme.com/troubleshooting.html

If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

Are you using a Custom Phone Layout?

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Best wishes

Richard