INTRO – (Portrait) Video not working
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Hello!
I uploaded the two videos in customize > intro
– a Landscape (mostly for desktop/laptop)
– a Portrait (for mobile, right?)BUT the Portrait is not playing.... browser takes you directly to the landing... However (Oddly enough) if I rotate the phone, the landscape video DOES play upon arriving to the site.
Please advice!
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holy guacamole
can you try and turn this option off and see if it works then:
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
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