Images on Single Product Page not displayed correctly (mobile)

[Dan Laser]

Product images are set to be displayed uncropped. On mobile however the images on single product pages are displayed sqare and in very low resolution. Example link: https://danielglaser.de/produkt/for-whom-it-is-reserved-zine/ (tested on mobile with chrome and firefox, screenshot attached). What can i do to make this work correctly?

[arminunruh]

oh yea, going to fix this now :O

[arminunruh]

can u try and install this wordpress plugin "regenerate thumbnails" and then use it to regenerate your image sizes?

i think thats why it doesnt work
lmk if that helped

[Dan Laser]

Hi,

thanks for the feedback. Unfortunately regenerating the thumbnails with that plugin didn't have any effect. Neither did regenerating via Woocommerce > Status > Tools > Regenerate Thumbnails.

[arminunruh]

ok ! lemme see what i can do

[arminunruh]

hey so i tried to recreat this
http://sucuxshop.laytheme.com/product/sucux-kills-scarf/

and i cant

there must be sth wrong with the image sizes, there are sizes missing in your image tag,

can u send your /wp-admin/ login info to info@laytheme.com with a link to this topic?
then i will take a closer look on your site.

[Dan Laser]

@arminunruh said in Images on Single Product Page not displayed correctly (mobile):

info@laytheme.com

Thank you for looking into this issue.
info is sent to info@laytheme.com

[arminunruh]

ok i fixed it!

it is a very rare bug that only happened once for someone else where wordpress cannot get the right image sizes.

i fixed this bug for the other images but not for the woocommerce ones. but i just did that and released an update and installed the update on your site.

have a good day

[Dan Laser]

Thank you a lot Armin!
Wishing you a nice day, too.