mobile version is not working

[giselach]

hello I am working on this site http://chimaeren-verlag.de/

and while the desktop version is working (still WIP) the mobile version does not. I have the latest version of lay theme and everything is up to date.

any help? Thankss

[arminunruh]

do this:

Please update Lay Theme & Lay Theme's plugins. You can only update Lay Theme if you have entered your License Key.

The website does not show correctly on the frontend? Please clear your cache of your cache plugin, disable all plugins and remove all custom CSS and JS and see if the problem persists. If your host does caching also clear your WordPress website's cache. If your WordPress Dashboard shows a warning "PHP Update required", please update your PHP version in your webhost control panel.

if that doesnt work let me know

[giselach]

it works now ! it had to do with the background image i guess.. but now it loads suuuper slow the desktop version

[arminunruh]

oh so you set a background image in customizer for the mobile background and it made your website disappear?

this shouldn't happen. also i cant reproduce this issue

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

then i can try it out on your site

[arminunruh]

the https://chimaeren-verlag.de/wp-content/uploads/2022/08/logo.jpg

logo you're using, you need to use an image that is smaller
this is 5.8 megabytes and is more than 20.000 pixels wide

use an image that is maybe 2000 px wide and like 1mb max or 500kb :D

websites tend to get really slow when they need to resize huuuuge images