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  3. website no longer displays contents, wp dysfunctional

website no longer displays contents, wp dysfunctional

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  • J Offline
    J Offline
    john.c
    wrote on last edited by
    #1

    Hi,

    a website I built a while ago with Wordpress and Lay Theme, which was free at the time, stopped working (hard to say when exactly). It doesn’t display any contents and it’s also impossible to open …/wp-admin. It’s difficult to find the problem, and just to exclude possible reasons, I am wondering if it’s possible that it has to do with a new – or now commercial – version of Lay Theme. Feedback is appreciated.

    Thanks and best,
    John

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      Hey john.c!

      Ok ok. Hmm can you please try the following?
      Connect to your ftp using a program like filezilla. Now please delete all plugins and themes in "wp-content"->"themes" and "wp-content"->"plugins". If you like you can download the plugins and themes before because they will be gone for sure if you delete them.

      Now try to enter the admin panel of wordpress. Does that work? If so now please update your wordpress. And then please install the latest lay theme which I'm sending you via email.

      Lay Theme was free and everybody who got it back then can still use it for free. The problem was just that my updating service went offline and nobody could update lay theme anymore. But I'm sending the latest version for free to anybody who got it when it was free :D . That version is also updateable.

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      • N Offline
        N Offline
        nicolasnicolini
        wrote on last edited by
        #3

        Great news! It's very kind. Thank you

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        • J Offline
          J Offline
          john.c
          wrote on last edited by
          #4

          Amazing, thanks.

          I reinstalled wordpress manually via FTP, uploaded the new version of Lay Theme, reuploaded all the images, and reconnected the database via wp-config. It seems to be running fine again.

          Unclear what the actual problem was. Also possible that the server was contaminated.

          Best,
          John

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          • L Offline
            L Offline
            Lloyd-mst
            wrote on last edited by
            #5

            Hey Arminuruh!

            This has currently happened to my site - I deleted the theme and I can now login to wp-admin. Could you please send me the lay theme zip file so I can also re-upload. I purchased LayTheme so I have the activation key if you need. :-)

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Hi Lloyd!

              Best is if you write an email to armin.unruh@gmail.com and include a link to this conversation.
              He will then send you the Theme.

              Do you not have the download link anymore?

              Best!

              Marius

              www.mariusjopen.world

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              I also code custom websites or custom Lay features.
              💿 Email me here: 💿
              info@laytheme.com

              Before you post:
              1. When using a WordPress Cache plugin, disable it or clear your cache.
              2. Update Lay Theme and all Lay Theme Addons
              3. Disable all Plugins
              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

              This often solves issues you might run into

              When you post:
              1. Post a link to where the problem is
              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
              Online Users
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              alasdair17
              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
              laytheme.com
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