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  3. Intro and front page doesn‘t work no more

Intro and front page doesn‘t work no more

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  • G Offline
    G Offline
    GregorGregor
    wrote on last edited by
    #1

    hi hi.

    since the last update i have the following issue:

    i cannot select a new front page in the customizer.
    it seems stuck to one project site.
    which is unfortunate because i am not online yet and had a maintenace page as front page which i cannot select anymore.

    also the intro feature does not work.
    nothing shows up …

    any hints?

    thanks in advance like always.
    XG!

    G 1 Reply Last reply
    0
    • G GregorGregor

      hi hi.

      since the last update i have the following issue:

      i cannot select a new front page in the customizer.
      it seems stuck to one project site.
      which is unfortunate because i am not online yet and had a maintenace page as front page which i cannot select anymore.

      also the intro feature does not work.
      nothing shows up …

      any hints?

      thanks in advance like always.
      XG!

      G Offline
      G Offline
      GregorGregor
      wrote on last edited by
      #2

      @GregorGregor

      … any hints on this?

      THX and best!
      G

      G 1 Reply Last reply
      0
      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        G 1 Reply Last reply
        0
        • arminunruhA arminunruh

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          G Offline
          G Offline
          GregorGregor
          wrote on last edited by
          #4

          @arminunruh

          just did.
          … thanks!

          XG

          1 Reply Last reply
          0
          • G GregorGregor

            @GregorGregor

            … any hints on this?

            THX and best!
            G

            G Offline
            G Offline
            GregorGregor
            wrote on last edited by
            #5

            @GregorGregor

            hi — thanks for your mail on this.
            … but: it still doesn‘t work.

            checked everything from troubleshooting and all steps from the support page — multiple times.
            my front page keeps being stuck on one page — cannot change it …
            also intro feature does not appear at all.

            any hints appreciated.

            THX G

            G 1 Reply Last reply
            0
            • G GregorGregor

              @GregorGregor

              hi — thanks for your mail on this.
              … but: it still doesn‘t work.

              checked everything from troubleshooting and all steps from the support page — multiple times.
              my front page keeps being stuck on one page — cannot change it …
              also intro feature does not appear at all.

              any hints appreciated.

              THX G

              G Offline
              G Offline
              GregorGregor
              wrote on last edited by
              #6

              @GregorGregor

              … any chance you could take another look into that?
              i literally cannot go online with my site because costumizer doesn’t work for the front page.

              no plugins activated — all css deleted.

              thank you!

              XXXG

              A 1 Reply Last reply
              0
              • G GregorGregor

                @GregorGregor

                … any chance you could take another look into that?
                i literally cannot go online with my site because costumizer doesn’t work for the front page.

                no plugins activated — all css deleted.

                thank you!

                XXXG

                A Offline
                A Offline
                alasdair17
                wrote on last edited by
                #7

                @GregorGregor hey man, might help if you provide a link for a closer look?

                G 1 Reply Last reply
                0
                • A alasdair17

                  @GregorGregor hey man, might help if you provide a link for a closer look?

                  G Offline
                  G Offline
                  GregorGregor
                  wrote on last edited by
                  #8

                  @alasdair17

                  hi — thanks.

                  … can i send login via mail?
                  not online yet.

                  XG

                  A 1 Reply Last reply
                  0
                  • G GregorGregor

                    @alasdair17

                    hi — thanks.

                    … can i send login via mail?
                    not online yet.

                    XG

                    A Offline
                    A Offline
                    alasdair17
                    wrote on last edited by
                    #9

                    @GregorGregor sure, go for it.

                    G 1 Reply Last reply
                    0
                    • A alasdair17

                      @GregorGregor sure, go for it.

                      G Offline
                      G Offline
                      GregorGregor
                      wrote on last edited by
                      #10

                      @alasdair17

                      info@laytheme.com

                      ??

                      A 1 Reply Last reply
                      0
                      • G GregorGregor

                        @alasdair17

                        info@laytheme.com

                        ??

                        A Offline
                        A Offline
                        alasdair17
                        wrote on last edited by
                        #11

                        @GregorGregor send it as a private message on here.

                        1 Reply Last reply
                        0
                        • C Offline
                          C Offline
                          charleyray
                          wrote on last edited by
                          #12

                          hi, I am having a similar issue where my front page is not syncing to what I set it to in the customiser, and is instead completely white.

                          My page that I want to set it to is https://charleyray.co.uk/home/, a custom maintenance page.

                          To get around this, I've temporarily added the same copy as an intro in the customiser setting, as this is the only way I can get it to show up. However it's not a long-term solution as I want to include hyperlinks in the copy.

                          Have disabled all plugins, updated the theme, etc..

                          https://charleyray.co.uk/

                          A 1 Reply Last reply
                          0
                          • C charleyray

                            hi, I am having a similar issue where my front page is not syncing to what I set it to in the customiser, and is instead completely white.

                            My page that I want to set it to is https://charleyray.co.uk/home/, a custom maintenance page.

                            To get around this, I've temporarily added the same copy as an intro in the customiser setting, as this is the only way I can get it to show up. However it's not a long-term solution as I want to include hyperlinks in the copy.

                            Have disabled all plugins, updated the theme, etc..

                            https://charleyray.co.uk/

                            A Offline
                            A Offline
                            alasdair17
                            wrote on last edited by alasdair17
                            #13

                            @charleyray might be something to do with your 'intro' being activated?

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #14

                              yea go to lay options -> disable intro feature

                              does that fix it?

                              1 Reply Last reply
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