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  3. Intro and front page doesn‘t work no more

Intro and front page doesn‘t work no more

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  • G GregorGregor

    hi hi.

    since the last update i have the following issue:

    i cannot select a new front page in the customizer.
    it seems stuck to one project site.
    which is unfortunate because i am not online yet and had a maintenace page as front page which i cannot select anymore.

    also the intro feature does not work.
    nothing shows up …

    any hints?

    thanks in advance like always.
    XG!

    G Offline
    G Offline
    GregorGregor
    wrote on last edited by
    #2

    @GregorGregor

    … any hints on this?

    THX and best!
    G

    G 1 Reply Last reply
    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #3

      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      G 1 Reply Last reply
      0
      • arminunruhA arminunruh

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        G Offline
        G Offline
        GregorGregor
        wrote on last edited by
        #4

        @arminunruh

        just did.
        … thanks!

        XG

        1 Reply Last reply
        0
        • G GregorGregor

          @GregorGregor

          … any hints on this?

          THX and best!
          G

          G Offline
          G Offline
          GregorGregor
          wrote on last edited by
          #5

          @GregorGregor

          hi — thanks for your mail on this.
          … but: it still doesn‘t work.

          checked everything from troubleshooting and all steps from the support page — multiple times.
          my front page keeps being stuck on one page — cannot change it …
          also intro feature does not appear at all.

          any hints appreciated.

          THX G

          G 1 Reply Last reply
          0
          • G GregorGregor

            @GregorGregor

            hi — thanks for your mail on this.
            … but: it still doesn‘t work.

            checked everything from troubleshooting and all steps from the support page — multiple times.
            my front page keeps being stuck on one page — cannot change it …
            also intro feature does not appear at all.

            any hints appreciated.

            THX G

            G Offline
            G Offline
            GregorGregor
            wrote on last edited by
            #6

            @GregorGregor

            … any chance you could take another look into that?
            i literally cannot go online with my site because costumizer doesn’t work for the front page.

            no plugins activated — all css deleted.

            thank you!

            XXXG

            A 1 Reply Last reply
            0
            • G GregorGregor

              @GregorGregor

              … any chance you could take another look into that?
              i literally cannot go online with my site because costumizer doesn’t work for the front page.

              no plugins activated — all css deleted.

              thank you!

              XXXG

              A Offline
              A Offline
              alasdair17
              wrote on last edited by
              #7

              @GregorGregor hey man, might help if you provide a link for a closer look?

              G 1 Reply Last reply
              0
              • A alasdair17

                @GregorGregor hey man, might help if you provide a link for a closer look?

                G Offline
                G Offline
                GregorGregor
                wrote on last edited by
                #8

                @alasdair17

                hi — thanks.

                … can i send login via mail?
                not online yet.

                XG

                A 1 Reply Last reply
                0
                • G GregorGregor

                  @alasdair17

                  hi — thanks.

                  … can i send login via mail?
                  not online yet.

                  XG

                  A Offline
                  A Offline
                  alasdair17
                  wrote on last edited by
                  #9

                  @GregorGregor sure, go for it.

                  G 1 Reply Last reply
                  0
                  • A alasdair17

                    @GregorGregor sure, go for it.

                    G Offline
                    G Offline
                    GregorGregor
                    wrote on last edited by
                    #10

                    @alasdair17

                    info@laytheme.com

                    ??

                    A 1 Reply Last reply
                    0
                    • G GregorGregor

                      @alasdair17

                      info@laytheme.com

                      ??

                      A Offline
                      A Offline
                      alasdair17
                      wrote on last edited by
                      #11

                      @GregorGregor send it as a private message on here.

                      1 Reply Last reply
                      0
                      • C Offline
                        C Offline
                        charleyray
                        wrote on last edited by
                        #12

                        hi, I am having a similar issue where my front page is not syncing to what I set it to in the customiser, and is instead completely white.

                        My page that I want to set it to is https://charleyray.co.uk/home/, a custom maintenance page.

                        To get around this, I've temporarily added the same copy as an intro in the customiser setting, as this is the only way I can get it to show up. However it's not a long-term solution as I want to include hyperlinks in the copy.

                        Have disabled all plugins, updated the theme, etc..

                        https://charleyray.co.uk/

                        A 1 Reply Last reply
                        0
                        • C charleyray

                          hi, I am having a similar issue where my front page is not syncing to what I set it to in the customiser, and is instead completely white.

                          My page that I want to set it to is https://charleyray.co.uk/home/, a custom maintenance page.

                          To get around this, I've temporarily added the same copy as an intro in the customiser setting, as this is the only way I can get it to show up. However it's not a long-term solution as I want to include hyperlinks in the copy.

                          Have disabled all plugins, updated the theme, etc..

                          https://charleyray.co.uk/

                          A Offline
                          A Offline
                          alasdair17
                          wrote on last edited by alasdair17
                          #13

                          @charleyray might be something to do with your 'intro' being activated?

                          1 Reply Last reply
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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #14

                            yea go to lay options -> disable intro feature

                            does that fix it?

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