Theme crashed - because of Polylang?
-
@alasdair17: Thank you for looking into this!
The link is http://studioranokel.de
And no, I still can't log in, at wp-admin it only tells me there has been a critical error.
I got an email that provided a link for "recovery mode" though. It works and I deactivated all of the plugins (which didn't change anything, as the problem seems to be about the theme). Now I'm at loss what to do, as I don't know what the error detail actually means...
-
@Sarah no problem! ahh, i think you'll need to speak to @arminunruh about this issue.
-
@alasdair17: Yeah... how do I do this, how can I reach him?
-
Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?
-
Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.
However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!
-
S Sarah referenced this topic on
-
@alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..
-
@Sarah https://www.instagram.com/laytheme/ here you go :)
-
@alasdair17: Thanx! :-)
-
hey there!
u need to use a different php version
you need at least php 7
you can set your php version in your webhost control panel
-
@arminunruh: Ah! Thank you so much!
-
sure, with the next update it'll be compatible with older versions of php
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
