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  3. Theme crashed - because of Polylang?

Theme crashed - because of Polylang?

Scheduled Pinned Locked Moved Installation Problems
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  • A alasdair17

    @Sarah are you able to access the wp-admin page now?

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    S Offline
    Sarah
    wrote on last edited by
    #5

    @alasdair17: Thank you for looking into this!

    The link is http://studioranokel.de

    And no, I still can't log in, at wp-admin it only tells me there has been a critical error.

    I got an email that provided a link for "recovery mode" though. It works and I deactivated all of the plugins (which didn't change anything, as the problem seems to be about the theme). Now I'm at loss what to do, as I don't know what the error detail actually means...

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    • S Sarah

      @alasdair17: Thank you for looking into this!

      The link is http://studioranokel.de

      And no, I still can't log in, at wp-admin it only tells me there has been a critical error.

      I got an email that provided a link for "recovery mode" though. It works and I deactivated all of the plugins (which didn't change anything, as the problem seems to be about the theme). Now I'm at loss what to do, as I don't know what the error detail actually means...

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      alasdair17
      wrote on last edited by
      #6

      @Sarah no problem! ahh, i think you'll need to speak to @arminunruh about this issue.

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      • A alasdair17

        @Sarah no problem! ahh, i think you'll need to speak to @arminunruh about this issue.

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        Sarah
        wrote on last edited by
        #7

        @alasdair17: Yeah... how do I do this, how can I reach him?![alt text](image url)

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        • S Sarah

          @alasdair17: Yeah... how do I do this, how can I reach him?![alt text](image url)

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          Sarah
          wrote on last edited by
          #8

          @alasdair17 @arminunruh

          Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?

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          • S Sarah

            @alasdair17 @arminunruh

            Circling back to this, I don't want to be annoying, but seriously, how do I do this? My website is still down, and I can't find any other option for support than this forum? Is there any chance to get support somewhere else, or to contact someone directly about it?

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            Sarah
            wrote on last edited by
            #9

            @alasdair17 @arminunruh

            Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.

            However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!

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            • S Sarah

              @alasdair17 @arminunruh

              Update: As I needed the website, I restored my latest backup with an old Lay theme version, so you can`t see the error in action anymore.

              However, I really beg you to look into this - I really wish to be able to update to the new Lay version (especially since it finally seems to support Polylang content duplication?)!

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              alasdair17
              wrote on last edited by alasdair17
              #10

              @Sarah hey, I saw on the laytheme instagram that Armin will be answering questions soon. I'm not too sure on how to fix your polylang issue, sorry!

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              • S Sarah referenced this topic on
              • A alasdair17

                @Sarah hey, I saw on the laytheme instagram that Armin will be answering questions soon. I'm not too sure on how to fix your polylang issue, sorry!

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                Sarah
                wrote on last edited by
                #11

                @alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..

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                • S Sarah

                  @alasdair17: Yeah, that's okay, you tried to help and I really appreciate it. Which instagram account can I check for info like this? It feels a bit like trying to reach into the void, if you don't know where to look and where to ask..

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                  alasdair17
                  wrote on last edited by
                  #12

                  @Sarah https://www.instagram.com/laytheme/ here you go :)

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                  • A alasdair17

                    @Sarah https://www.instagram.com/laytheme/ here you go :)

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                    Sarah
                    wrote on last edited by
                    #13

                    @alasdair17: Thanx! :-)

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #14

                      hey there!

                      u need to use a different php version

                      you need at least php 7

                      you can set your php version in your webhost control panel

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                      • arminunruhA arminunruh

                        hey there!

                        u need to use a different php version

                        you need at least php 7

                        you can set your php version in your webhost control panel

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                        Sarah
                        wrote on last edited by
                        #15

                        @arminunruh: Ah! Thank you so much!

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #16

                          sure, with the next update it'll be compatible with older versions of php

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