Intro option not showing in customize menu
-
Re: No intro option in customize menu :(
hi there, for some reason i can't see the intro option in the customize menu. my laytheme is up-to-date and the option is activated. any leads on what should i do regarding this?
-
hey can u update lay theme again and see if it works?
if it doesnt:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? -
@arminunruh hi thanks for your message. i did update and nothing changed. i re-installed laytheme eslewhere to rebuild the "missing intro feature" website and it's working flawlessly!
( still i'm sending you the detail via email, but i'll replace the site tomorrow, if you can have a quick look thanks, otherwise no worries! ) — thanks a lot! -
the issue was he had a index.html file on the server
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it