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  3. Image compression on mobile is way too aggressive

Image compression on mobile is way too aggressive

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #11

    hey man!

    yea what did you do?
    it seems like all of your original images got turned into 80kb images!

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    • arminunruhA arminunruh

      hey man!

      yea what did you do?
      it seems like all of your original images got turned into 80kb images!

      P Offline
      P Offline
      pavloradich
      wrote on last edited by pavloradich
      #12

      @arminunruh I literally didn’t do anything. Noticed the problem yesterday, after uploading one high res image which turned into super low res on a website. After that they all became like that. Do you have any idea how to fix it? Uploading new images doesn’t help.

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #13

        it seems like all of your original images were turned into more compressed versions of your images. i have never seen this happen before.

        maybe it has something to do with this:
        https://wordpress.org/support/topic/bad-experience-33/

        you need to re-upload the images and replace them in your layout

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #14

          okay i will take a closer look

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          • arminunruhA arminunruh

            it seems like all of your original images were turned into more compressed versions of your images. i have never seen this happen before.

            maybe it has something to do with this:
            https://wordpress.org/support/topic/bad-experience-33/

            you need to re-upload the images and replace them in your layout

            P Offline
            P Offline
            pavloradich
            wrote on last edited by pavloradich
            #15

            @arminunruh but re-uploading new images doesn’t help. If you login into my website, you will see that any uploaded hi res image instantly turnes into super compressed one even in ‘media folder’. Even before I put it into my layout. I am basically stuck and have no idea what to do.

            Strange enough, some images on desktop are still in good resolution, but on mobile everything got compressed. Maybe it still has something to do with the ‘Never show resized versions’ setting…

            PS. I used Regenerate Thumbnails only after everything went to shit, so I don’t think it was a cause of the problem.

            Thanks a lot! I have no idea who to ask for help if not you

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #16

              i turned off all of your plugins and uploaded an image

              Screenshot 2023-08-09 at 22.01.26.png

              when i right click one of your images, it wants to save it as a webp which is not normal because it is a jpg image

              maybe in your webhost settings there are some image/webp compression settings turned on?

              your htaccess file contained some "ls cache" statements and you had another htaccess file that contained some image

              i uploaded a 3mb jpg file of mine and put the image here:
              https://pavloradich.com/hello-world/

              in the media library it looks correct:
              Screenshot 2023-08-09 at 22.07.52.png

              but on the website it has the wrong filesize, probably because its turned into a webp somehow:
              Screenshot 2023-08-09 at 22.08.14.png

              i know i recommended this plugin:
              https://wordpress.org/plugins/webp-converter-for-media/

              it turns jpgs into webp did you use that?

              can you try to re-upload an image of your frontpage again now and put it on the website and see if it looks better?

              at least the image that i uploaded seems to look fine, whereas many of the original images that you have uploaded seem to have like 90% compression

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #17

                so i know you had these 3 active:

                Screenshot 2023-08-09 at 22.12.20.png Screenshot 2023-08-09 at 22.12.30.png

                maybe one of them did this

                but yea nevertheless, jpg images being webp images on your website is fishy, maybe its some setting in your webhost control panel or sth

                oh, in your database i see this:
                Screenshot 2023-08-09 at 22.18.16.png
                Screenshot 2023-08-09 at 22.17.31.png

                so you had the webp converter plugin installed
                when uninstalling it probably didn't revert to using your old/original images

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                • arminunruhA arminunruh

                  i turned off all of your plugins and uploaded an image

                  Screenshot 2023-08-09 at 22.01.26.png

                  when i right click one of your images, it wants to save it as a webp which is not normal because it is a jpg image

                  maybe in your webhost settings there are some image/webp compression settings turned on?

                  your htaccess file contained some "ls cache" statements and you had another htaccess file that contained some image

                  i uploaded a 3mb jpg file of mine and put the image here:
                  https://pavloradich.com/hello-world/

                  in the media library it looks correct:
                  Screenshot 2023-08-09 at 22.07.52.png

                  but on the website it has the wrong filesize, probably because its turned into a webp somehow:
                  Screenshot 2023-08-09 at 22.08.14.png

                  i know i recommended this plugin:
                  https://wordpress.org/plugins/webp-converter-for-media/

                  it turns jpgs into webp did you use that?

                  can you try to re-upload an image of your frontpage again now and put it on the website and see if it looks better?

                  at least the image that i uploaded seems to look fine, whereas many of the original images that you have uploaded seem to have like 90% compression

                  P Offline
                  P Offline
                  pavloradich
                  wrote on last edited by pavloradich
                  #18

                  @arminunruh I didn’t use any of the image compression settings from that plugin (because you need to pay a premium for that, which I didn’t).

                  Can the that webp format conversion be reversed back to original?

                  Just tried to upload new image — same thing, super compressed :(

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                  • P pavloradich

                    @arminunruh I didn’t use any of the image compression settings from that plugin (because you need to pay a premium for that, which I didn’t).

                    Can the that webp format conversion be reversed back to original?

                    Just tried to upload new image — same thing, super compressed :(

                    P Offline
                    P Offline
                    pavloradich
                    wrote on last edited by
                    #19

                    @pavloradich now I deactivated ‘converter for media’. I had no clue I even had that plugin:

                    Images still compressed but not renamed anymore

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #20

                      yea it seems just disabling that plugin doesn't do much, it still loads the webp files

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                      • P pavloradich

                        @pavloradich now I deactivated ‘converter for media’. I had no clue I even had that plugin:

                        Images still compressed but not renamed anymore

                        P Offline
                        P Offline
                        pavloradich
                        wrote on last edited by
                        #21
                        This post is deleted!
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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #22

                          yea im on your website

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #23

                            so you also had the litespeed cache plugin enabled i see.
                            it has lots of settings for caching and also image caching and webp images too.

                            my best guess is some caching plugin messed this up and after turning the plugin off its kind of still doing its thing

                            have you looked at your webhost control panel if there are any image / caching settings enabled? look at that

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                            • arminunruhA arminunruh

                              yea it seems just disabling that plugin doesn't do much, it still loads the webp files

                              P Offline
                              P Offline
                              pavloradich
                              wrote on last edited by
                              #24

                              @arminunruh yeah :(

                              are you on my website right now? Asking so we both don’t mess with it

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                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #25

                                yea i said yes i am in my post before

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                                • arminunruhA Offline
                                  arminunruhA Offline
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #26

                                  Screenshot 2023-08-09 at 22.49.26.png

                                  ok so i tried everything i could,
                                  you can ask your webhost

                                  you can write:

                                  In chrome, when i open the chrome developer tools, open the network tab and filter for "Images" and show the "Type" tab, I see webp images are loaded instead of jpg images. Why is that? All plugins are disabled.

                                  Then see if they can fix it.

                                  Also do this:

                                  have you looked at your webhost control panel if there are any image / caching settings enabled? look at that

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                                  • arminunruhA Offline
                                    arminunruhA Offline
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #27

                                    if you want you can also send the login to your webhost control panel to info@laytheme.com and i can take a look

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                                    • arminunruhA arminunruh

                                      if you want you can also send the login to your webhost control panel to info@laytheme.com and i can take a look

                                      P Offline
                                      P Offline
                                      pavloradich
                                      wrote on last edited by
                                      #28

                                      @arminunruh I can’t give a direct login but it is hosted on hostinger. Maybe you have an experience with that?

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                                      • arminunruhA Offline
                                        arminunruhA Offline
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #29

                                        no i dont

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                                        • arminunruhA arminunruh

                                          no i dont

                                          P Offline
                                          P Offline
                                          pavloradich
                                          wrote on last edited by
                                          #30

                                          @arminunruh I asked my host to have a look at the control panel, since I don’t have an access to that myself.

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