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  3. News posts not loading

News posts not loading

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  • W Offline
    W Offline
    werther
    wrote on last edited by
    #1

    Hi!

    Stating the obvious: loving the theme and all the updates. I've been using it for a while without even the smallest issue.

    I have however now encountered a problem with the news section I've activated on this website: https://wakkerbijgaarden.be/nieuws/

    When clicking on one of the posts, it just loads an empty page (eg. on this one: https://wakkerbijgaarden.be/nieuws/nieuwsbrief-lente-2023/). But when refreshing the page, the content appears.

    I've tried everything within my knowledge (updating wp, plugins and theme, disabling custom css, etc) without any luck.

    Any thoughts what the issue could be?
    Many thanks in advance!

    Werther

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      yea you need to change the permalink /nieuws/ of the news overlay page to something else
      it cant be the same as the "news feature slug"
      that you set in lay options
      Screenshot 2023-09-05 at 14.11.10.png

      i will try and figure out a solution

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      • W Offline
        W Offline
        werther
        wrote on last edited by
        #3

        Thanks for the quick reply! Just renamed the 'Nieuws' page so it's different from the news feature slug, but unfortunately the same issue persists.

        Weirdly when opening the news articles in a new tab, they open properly!

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          hey

          if you update lay theme now, it should also work if you name it back

          you probably just renamed your page title but not the permalink, you need to rename the permalink (which is tngrid234 here in the example):

          Screenshot 2023-09-05 at 18.22.13.png

          but you can also just update lay theme now and then it should work

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          • W Offline
            W Offline
            werther
            wrote on last edited by
            #5

            yeah I had already changed the permalink as well so that it's different from the slug, but that didn't help unfortunately…
            Scherm­afbeelding 2023-09-06 om 00.22.08.png
            I've also installed your latest update but that also didn't do the trick, any other thoughts what might be happening?

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              actually i misread your original post, ok now i see the issue

              can you update the fullscreen slider addon?
              if that doesnt fix it:

              can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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              • W Offline
                W Offline
                werther
                wrote on last edited by
                #7

                No worries. I just disabled the fullscreen slider plugin since I didn't see a new update + I don't use it on the website anyways and that seems to have worked!

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