Light box, full screen bug
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wrote on Dec 23, 2023, 4:16 PM last edited by Markus Dec 23, 2023, 11:31 AM
Hey guys, the lightbox is not working properly right now. With all browsers, with several websites always the same error. Sometimes it appears, sometimes not.
If you go to a project page, click on the first image, for example, it is enlarged fullscreen, then you want to close it, it hangs up, and the image remains there, even though you clicked on X.
For example the following link: https://unanau.com/de/gropius-bau-berlin-corporate-identity/
Enlarge first image, then close, but this does not always work ; (Thanks!! Best regards and Merry Christmas!!
Normal view in the light box:
Image hangs up, doesn't move, after close the light box:
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yea i see!
so i can't reproduce this on safari on my lay theme installation
can you please make sure you did the steps on the right?
like:
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins (except lightbox)
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
- When using a WordPress Cache plugin, disable it or clear your cache.
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wrote on Jan 2, 2024, 10:51 AM last edited by
Hello Armin,
i 've got the same problem.
updated theme and addons, disabled all plugins except lightbox, turned off custom code, but lightbox freezes.
Sometimes it works, sometimes not.
https://thorstenklapsch.de
thanks, best regards and happy new year! -
thanks thorsten
which browser and browser version do you use?
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thanks thorsten
which browser and browser version do you use?
wrote on Jan 3, 2024, 12:55 PM last edited by@arminunruh Safari Version 17.1.2
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thanks thorsten
which browser and browser version do you use?
wrote on Jan 3, 2024, 1:08 PM last edited by@arminunruh updated to safari version 17.2.1 but same problem
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can you update lay theme and lightbox now and try again? does it work now?
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can you update lay theme and lightbox now and try again? does it work now?
wrote on Jan 3, 2024, 3:11 PM last edited by@arminunruh updated theme and lightbox. unfortunately the problem still exists.
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can you update lay theme and lightbox now and try again? does it work now?
wrote on Jan 3, 2024, 3:43 PM last edited by@arminunruh Can you reproduce the error?
For example, when I click on the first image and want to run the lightbox, the first image freezes and the lightbox runs behind it. -
oh yea now i see it too on your website!
mmh interesting it only happens on your site, not minecan you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
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wrote on Jan 23, 2024, 5:20 PM last edited by
After fixing the problem last time, it now appears again after updating lay theme and lightbox.
https://thorstenklapsch.de -
wrote on Jan 23, 2024, 5:29 PM last edited by
not on every side but here: https://thorstenklapsch.de/klima-alpen/
clicking on the first picture... -
which browser?
it works correctly for me for both chrome and safari
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which browser?
it works correctly for me for both chrome and safari
wrote on Jan 25, 2024, 10:16 PM last edited by@arminunruh Safari 17.3
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wrote on Jan 26, 2024, 10:14 AM last edited by
@arminunruh Click back and forth on the page. And then on the first picture of each story. You will then see that the first picture in the lightbox freezes.
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wrote on Jan 27, 2024, 12:14 AM last edited by
@arminunruh sorry, but it does not work with the safari browser. can i send you a screen video?
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yes of course! use wetransfer or dropbox and post a link here or send it to info@laytheme.com
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wrote on Jan 28, 2024, 9:34 AM last edited by
@arminunruh I've send you a video via wetransfer to info@laytheme.com
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thanks im downloading it now
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so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
can you update to 1.6.7 now?
also, make sure u did this:When using a WordPress Cache plugin, disable it or clear your cache.
and then if you can send your wp-admin login again, that'd be great
sorry that this is still an issue!going to look into this further now
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it