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  3. website(s) not showing on ipad

website(s) not showing on ipad

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  • H Offline
    H Offline
    hj.seidler
    wrote on last edited by
    #1

    Hey there,
    I’m having serious issues on multiple sites not displaying correct on iPads (OS 12.5.7).

    I’m working on 2 new LayTheme sites at the moment, where the problem occurs.
    Desktop & Mobile works fine. On iPad the menu appears, it is clickable, but the body content is not showing up. Nevertheless I can scroll down as if there was content (scrollbar appears). I’ve tested my sites on safari and chrome. All plugins up to date, Custom code off, cleared cache…

    Some minutes ago I’ve updated an existing LayTheme site from 5.8.0 to 6.5.2.
    Before updating everything was fine on iPad, but the same problems as described above appeared…
    https://tachelesundtarantismus.de/

    I’m struggling with this issue for more than a week now.
    I hope to get some help here. Any ideas how to fix this?

    Thanks in advance
    Hans

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hello! looking into it!

      i will try and simulate an ipad on browserstack or the mac simulator app, i don't have my ipad with me currently in another country

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      • H Offline
        H Offline
        hj.seidler
        wrote on last edited by
        #3

        Thanks for your quick response, i hope you can figure sth. out.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          hey there!

          apologies for taking so long, i'm taking a look now

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by arminunruh
            #5

            Alright. So the javascript was too modern for the iPad iOS 12, because that iOS version is from 2018, which is now a 6 year old iOS version. (i think 6 years old! not 100% sure)

            I changed things, im going to release updates later.
            You'll need to update lay theme and all of your lay theme plugins/addons!
            Then it should work, let me know if that fixed it for you.

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              Okay if you update lay theme and all lay theme addons/plugins it should work now!

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              I also code custom websites or custom Lay features.
              💿 Email me here: 💿
              info@laytheme.com

              Before you post:
              1. When using a WordPress Cache plugin, disable it or clear your cache.
              2. Update Lay Theme and all Lay Theme Addons
              3. Disable all Plugins
              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

              This often solves issues you might run into

              When you post:
              1. Post a link to where the problem is
              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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