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  3. Lightbox images not loading

Lightbox images not loading

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  • J Offline
    J Offline
    Joeg
    wrote on last edited by
    #1

    Hi,

    I'm having a problem with Lightbox images not loading on this website: http://www.johnchilver.co/images/

    Sometimes the first set of images load but then if you go back to the page and view another image, the subsequent images in the slideshow do not appear.

    I tried disabling all other plugins and Wordpress is up to date. It just suddenly happened a few days ago.

    Can anyone help?

    Thanks,

    Joe

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    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      i see. are both lay theme and the lightbox addon updated?
      did you clear your caching plugin's cache?

      if yes and it doesn't work:

      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      J 1 Reply Last reply
      0
      • H Offline
        H Offline
        heberbrandao
        wrote on last edited by
        #3

        Same issue happening to me. In some pages the lightbox work, and for others the navigation doesn't work.

        1 Reply Last reply
        0
        • arminunruhA arminunruh

          i see. are both lay theme and the lightbox addon updated?
          did you clear your caching plugin's cache?

          if yes and it doesn't work:

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          J Offline
          J Offline
          Joeg
          wrote on last edited by
          #4

          @arminunruh thanks, how do I clear the plugin's cache?

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          0
          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            hey there!

            if u update the lightbox addon, it should work again

            So i changed some things for lay theme and all the addons so they still work with iPads with iOS versions from 2018.
            The code had to be transpiled to an earlier version of javascript that older browsers could comprehend.

            Then what happened is the lazyloading library im using seems to have not worked properly for some people for their lightbox.
            So i coded the image loading behaviour myself now at least for the lightbox.

            So it was my fault in the end. But I didn't catch the bug because on my lay theme it all worked.

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            • F Offline
              F Offline
              fo.x
              wrote on last edited by
              #6

              Hello,
              I have the same problem ....

              WP 6.4.2
              Lay Theme 6.6.6
              Lay Theme Lightbox 1.6.6

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                yea can u please update the lightbox addon?
                i just released a new update, then it should work

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  oh i see you have already updated to the latest lightbox version

                  can u disable your caching plugin or like clear its cache?
                  if it doesn't work:

                  gcan you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                  so far the update fixed things though for 2 people already

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #9

                    okay so it was because of this custom css:

                    img {
                    transition-duration: 0s!important;
                    }

                    if you dont want a transition use none instead of zoom here:

                    please always do the steps in the cyan box that says "before you post"

                    this point could have fixed it:
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    Screenshot 2024-01-16 at 13.03.25.png

                    in lay options -> lightbox addon

                    1 Reply Last reply
                    0
                    • B Offline
                      B Offline
                      bastisevastos
                      wrote on last edited by
                      #10

                      Hi Armin,

                      i have the same problem.
                      Lightbox: 1.7.1
                      Laytheme: 6.8.9
                      WP: 6.4.3

                      I activated the Lightbox Add-On but I can't click on the photos to open.

                      A 1 Reply Last reply
                      0
                      • B bastisevastos

                        Hi Armin,

                        i have the same problem.
                        Lightbox: 1.7.1
                        Laytheme: 6.8.9
                        WP: 6.4.3

                        I activated the Lightbox Add-On but I can't click on the photos to open.

                        A Online
                        A Online
                        alasdair17
                        wrote on last edited by
                        #11

                        @bastisevastos hey, if you post a link to your site I can try and help.

                        1 Reply Last reply
                        0
                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #12

                          yea i need a link

                          or if u like:

                          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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                          I also code custom websites or custom Lay features.
                          šŸ’æ Email me here: šŸ’æ
                          info@laytheme.com

                          Before you post:
                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                          2. Update Lay Theme and all Lay Theme Addons
                          3. Disable all Plugins
                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                          This often solves issues you might run into

                          When you post:
                          1. Post a link to where the problem is
                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                          Online Users
                          A
                          alasdair17
                          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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