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  3. HELP! – all "hover images" are not working after update

HELP! – all "hover images" are not working after update

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  • N Offline
    N Offline
    Nzagamba
    wrote on last edited by
    #1

    Hi,
    I updated Lay theme and imagehover plugin, and now all hover images are displaced and always showing, even though they should be hidden. It messed up my entire website layout! See attachement. How can I fix this? Any help is appreciated!

    Best,
    Tobias

    Tobias Gutmann.jpeg

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    • arminunruhA Online
      arminunruhA Online
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      do the things in the cyan box to the right please

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      • M Offline
        M Offline
        m.mustermann
        wrote on last edited by
        #3

        same for me. when i reupload my old imagehover.zip everything is fine but after updating the plugin all hover effects are broken and are added to the bottom of my side. i tried every option in the settings, but it wont change anything at all...

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        • arminunruhA Online
          arminunruhA Online
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          ok mmh

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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          • arminunruhA Online
            arminunruhA Online
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            are u sure u're not like using some custom css
            and are u sure your imagehover addon and lay theme are both up to date and any caching plugin's cache is deleted?

            N 1 Reply Last reply
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            • arminunruhA arminunruh

              are u sure u're not like using some custom css
              and are u sure your imagehover addon and lay theme are both up to date and any caching plugin's cache is deleted?

              N Offline
              N Offline
              Nzagamba
              wrote on last edited by
              #6

              @arminunruh I tried everything, clearing cache, turn off all custom css. turn off the plug ins and turning them on again after deleting cache. In Safari it seems to work again on my laptop, but on my iphone and on chrome desktop the issue is still there, despite deleting cache there as well. I've sent you an email with the login details. I would be extremely glad, if you could have a quick look to point out the issue.
              (for the moment I just turned off the image hover plugin)
              Many Thanks!
              Best,
              Tobias

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              • arminunruhA Online
                arminunruhA Online
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                i just had to click on "clear cache" and then it worked for me

                yea it seems you did everything right, why didn't that work for you, i don't understand
                i just clicked "clear all cache" here:

                Screenshot 2024-01-20 at 10.43.56.png

                E 1 Reply Last reply
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                • arminunruhA arminunruh

                  i just had to click on "clear cache" and then it worked for me

                  yea it seems you did everything right, why didn't that work for you, i don't understand
                  i just clicked "clear all cache" here:

                  Screenshot 2024-01-20 at 10.43.56.png

                  E Offline
                  E Offline
                  eileeeen
                  wrote on last edited by
                  #8

                  Hi @arminunruh I'm having the same issue for desktop. I've followed all of the troubleshooting suggestions in this thread + clearing cache didn't change anything. Also, when I try to change settings in Imagehover Addon, nothing seems to change/update 😅

                  Do you have any suggestions on what else I can do?

                  – Eileen

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                  • arminunruhA Online
                    arminunruhA Online
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #9

                    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                    its probably because either lay theme is not up to date or your imagehover addon is not updated

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                    I also code custom websites or custom Lay features.
                    💿 Email me here: 💿
                    info@laytheme.com

                    Before you post:
                    1. When using a WordPress Cache plugin, disable it or clear your cache.
                    2. Update Lay Theme and all Lay Theme Addons
                    3. Disable all Plugins
                    4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                    This often solves issues you might run into

                    When you post:
                    1. Post a link to where the problem is
                    2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                    3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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