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  3. Light box, full screen bug

Light box, full screen bug

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  • arminunruhA arminunruh

    thanks thorsten

    which browser and browser version do you use?

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    thorsten
    wrote on last edited by
    #6

    @arminunruh updated to safari version 17.2.1 but same problem

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #7

      can you update lay theme and lightbox now and try again? does it work now?

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      • arminunruhA arminunruh

        can you update lay theme and lightbox now and try again? does it work now?

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        thorsten
        wrote on last edited by
        #8

        @arminunruh updated theme and lightbox. unfortunately the problem still exists.

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        • arminunruhA arminunruh

          can you update lay theme and lightbox now and try again? does it work now?

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          thorsten
          wrote on last edited by
          #9

          @arminunruh Can you reproduce the error?
          For example, when I click on the first image and want to run the lightbox, the first image freezes and the lightbox runs behind it.

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #10

            oh yea now i see it too on your website!
            mmh interesting it only happens on your site, not mine

            can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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              thorsten
              wrote on last edited by
              #11

              After fixing the problem last time, it now appears again after updating lay theme and lightbox.
              https://thorstenklapsch.de

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                thorsten
                wrote on last edited by
                #12

                not on every side but here: https://thorstenklapsch.de/klima-alpen/
                clicking on the first picture...

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #13

                  which browser?

                  it works correctly for me for both chrome and safari

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                  • arminunruhA arminunruh

                    which browser?

                    it works correctly for me for both chrome and safari

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                    thorsten
                    wrote on last edited by
                    #14

                    @arminunruh Safari 17.3
                    Bildschirmfoto 2024-01-25 um 23.12.10.jpg

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                      thorsten
                      wrote on last edited by
                      #15

                      @arminunruh Click back and forth on the page. And then on the first picture of each story. You will then see that the first picture in the lightbox freezes.

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                        thorsten
                        wrote on last edited by
                        #16

                        @arminunruh sorry, but it does not work with the safari browser. can i send you a screen video?

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #17

                          yes of course! use wetransfer or dropbox and post a link here or send it to info@laytheme.com

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                            thorsten
                            wrote on last edited by
                            #18

                            @arminunruh I've send you a video via wetransfer to info@laytheme.com

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                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #19

                              thanks im downloading it now

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                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #20

                                so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                                can you update to 1.6.7 now?
                                also, make sure u did this:

                                When using a WordPress Cache plugin, disable it or clear your cache.

                                and then if you can send your wp-admin login again, that'd be great
                                sorry that this is still an issue!

                                going to look into this further now

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                                • arminunruhA arminunruh

                                  so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                                  can you update to 1.6.7 now?
                                  also, make sure u did this:

                                  When using a WordPress Cache plugin, disable it or clear your cache.

                                  and then if you can send your wp-admin login again, that'd be great
                                  sorry that this is still an issue!

                                  going to look into this further now

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                                  thorsten
                                  wrote on last edited by
                                  #21

                                  @arminunruh updated laytheme and lightbox, but didn't help

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                                  • arminunruhA Offline
                                    arminunruhA Offline
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #22

                                    sure, will work on it.
                                    i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                    • arminunruhA arminunruh

                                      sure, will work on it.
                                      i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                      thorsten
                                      wrote on last edited by
                                      #23

                                      @arminunruh I just sent you the data again.

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                                      • arminunruhA Offline
                                        arminunruhA Offline
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #24

                                        ok i fixed it, released a lightbox addon update for it too

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                                        I also code custom websites or custom Lay features.
                                        šŸ’æ Email me here: šŸ’æ
                                        info@laytheme.com

                                        Before you post:
                                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                                        2. Update Lay Theme and all Lay Theme Addons
                                        3. Disable all Plugins
                                        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                        This often solves issues you might run into

                                        When you post:
                                        1. Post a link to where the problem is
                                        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                                        Online Users
                                        Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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