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  3. Light box, full screen bug

Light box, full screen bug

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  • A arminunruh
    Jan 3, 2024, 2:41 PM

    can you update lay theme and lightbox now and try again? does it work now?

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    thorsten
    wrote on Jan 3, 2024, 3:11 PM last edited by
    #8

    @arminunruh updated theme and lightbox. unfortunately the problem still exists.

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    • A arminunruh
      Jan 3, 2024, 2:41 PM

      can you update lay theme and lightbox now and try again? does it work now?

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      thorsten
      wrote on Jan 3, 2024, 3:43 PM last edited by
      #9

      @arminunruh Can you reproduce the error?
      For example, when I click on the first image and want to run the lightbox, the first image freezes and the lightbox runs behind it.

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        arminunruh
        Global Moderator
        wrote on Jan 4, 2024, 6:56 AM last edited by
        #10

        oh yea now i see it too on your website!
        mmh interesting it only happens on your site, not mine

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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          thorsten
          wrote on Jan 23, 2024, 5:20 PM last edited by
          #11

          After fixing the problem last time, it now appears again after updating lay theme and lightbox.
          https://thorstenklapsch.de

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            thorsten
            wrote on Jan 23, 2024, 5:29 PM last edited by
            #12

            not on every side but here: https://thorstenklapsch.de/klima-alpen/
            clicking on the first picture...

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              arminunruh
              Global Moderator
              wrote on Jan 25, 2024, 7:06 PM last edited by
              #13

              which browser?

              it works correctly for me for both chrome and safari

              T 1 Reply Last reply Jan 25, 2024, 10:16 PM
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              • A arminunruh
                Jan 25, 2024, 7:06 PM

                which browser?

                it works correctly for me for both chrome and safari

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                thorsten
                wrote on Jan 25, 2024, 10:16 PM last edited by
                #14

                @arminunruh Safari 17.3
                Bildschirmfoto 2024-01-25 um 23.12.10.jpg

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                  thorsten
                  wrote on Jan 26, 2024, 10:14 AM last edited by
                  #15

                  @arminunruh Click back and forth on the page. And then on the first picture of each story. You will then see that the first picture in the lightbox freezes.

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                    thorsten
                    wrote on Jan 27, 2024, 12:14 AM last edited by
                    #16

                    @arminunruh sorry, but it does not work with the safari browser. can i send you a screen video?

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                      arminunruh
                      Global Moderator
                      wrote on Jan 27, 2024, 1:00 PM last edited by
                      #17

                      yes of course! use wetransfer or dropbox and post a link here or send it to info@laytheme.com

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                        thorsten
                        wrote on Jan 28, 2024, 9:34 AM last edited by
                        #18

                        @arminunruh I've send you a video via wetransfer to info@laytheme.com

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                          arminunruh
                          Global Moderator
                          wrote on Jan 29, 2024, 5:07 AM last edited by
                          #19

                          thanks im downloading it now

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                            arminunruh
                            Global Moderator
                            wrote on Jan 29, 2024, 5:24 AM last edited by
                            #20

                            so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                            can you update to 1.6.7 now?
                            also, make sure u did this:

                            When using a WordPress Cache plugin, disable it or clear your cache.

                            and then if you can send your wp-admin login again, that'd be great
                            sorry that this is still an issue!

                            going to look into this further now

                            T 1 Reply Last reply Jan 29, 2024, 12:04 PM
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                            • A arminunruh
                              Jan 29, 2024, 5:24 AM

                              so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                              can you update to 1.6.7 now?
                              also, make sure u did this:

                              When using a WordPress Cache plugin, disable it or clear your cache.

                              and then if you can send your wp-admin login again, that'd be great
                              sorry that this is still an issue!

                              going to look into this further now

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                              thorsten
                              wrote on Jan 29, 2024, 12:04 PM last edited by
                              #21

                              @arminunruh updated laytheme and lightbox, but didn't help

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                                arminunruh
                                Global Moderator
                                wrote on Jan 30, 2024, 8:34 AM last edited by
                                #22

                                sure, will work on it.
                                i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

                                T 1 Reply Last reply Jan 30, 2024, 11:23 AM
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                                • A arminunruh
                                  Jan 30, 2024, 8:34 AM

                                  sure, will work on it.
                                  i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                  thorsten
                                  wrote on Jan 30, 2024, 11:23 AM last edited by
                                  #23

                                  @arminunruh I just sent you the data again.

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                                    arminunruh
                                    Global Moderator
                                    wrote on Jan 31, 2024, 4:44 PM last edited by
                                    #24

                                    ok i fixed it, released a lightbox addon update for it too

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                                    I also code custom websites or custom Lay features.
                                    💿 Email me here: 💿
                                    info@laytheme.com

                                    Before you post:
                                    1. When using a WordPress Cache plugin, disable it or clear your cache.
                                    2. Update Lay Theme and all Lay Theme Addons
                                    3. Disable all Plugins
                                    4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                    This often solves issues you might run into

                                    When you post:
                                    1. Post a link to where the problem is
                                    2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                    3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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