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Lay Theme Forum

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  3. Light box, full screen bug

Light box, full screen bug

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #10

    oh yea now i see it too on your website!
    mmh interesting it only happens on your site, not mine

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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    • T Offline
      T Offline
      thorsten
      wrote on last edited by
      #11

      After fixing the problem last time, it now appears again after updating lay theme and lightbox.
      https://thorstenklapsch.de

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      • T Offline
        T Offline
        thorsten
        wrote on last edited by
        #12

        not on every side but here: https://thorstenklapsch.de/klima-alpen/
        clicking on the first picture...

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #13

          which browser?

          it works correctly for me for both chrome and safari

          T 1 Reply Last reply
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          • arminunruhA arminunruh

            which browser?

            it works correctly for me for both chrome and safari

            T Offline
            T Offline
            thorsten
            wrote on last edited by
            #14

            @arminunruh Safari 17.3
            Bildschirmfoto 2024-01-25 um 23.12.10.jpg

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            • T Offline
              T Offline
              thorsten
              wrote on last edited by
              #15

              @arminunruh Click back and forth on the page. And then on the first picture of each story. You will then see that the first picture in the lightbox freezes.

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              • T Offline
                T Offline
                thorsten
                wrote on last edited by
                #16

                @arminunruh sorry, but it does not work with the safari browser. can i send you a screen video?

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #17

                  yes of course! use wetransfer or dropbox and post a link here or send it to info@laytheme.com

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                  • T Offline
                    T Offline
                    thorsten
                    wrote on last edited by
                    #18

                    @arminunruh I've send you a video via wetransfer to info@laytheme.com

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #19

                      thanks im downloading it now

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #20

                        so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                        can you update to 1.6.7 now?
                        also, make sure u did this:

                        When using a WordPress Cache plugin, disable it or clear your cache.

                        and then if you can send your wp-admin login again, that'd be great
                        sorry that this is still an issue!

                        going to look into this further now

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                        • arminunruhA arminunruh

                          so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                          can you update to 1.6.7 now?
                          also, make sure u did this:

                          When using a WordPress Cache plugin, disable it or clear your cache.

                          and then if you can send your wp-admin login again, that'd be great
                          sorry that this is still an issue!

                          going to look into this further now

                          T Offline
                          T Offline
                          thorsten
                          wrote on last edited by
                          #21

                          @arminunruh updated laytheme and lightbox, but didn't help

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #22

                            sure, will work on it.
                            i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                            • arminunruhA arminunruh

                              sure, will work on it.
                              i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

                              T Offline
                              T Offline
                              thorsten
                              wrote on last edited by
                              #23

                              @arminunruh I just sent you the data again.

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                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #24

                                ok i fixed it, released a lightbox addon update for it too

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                                I also code custom websites or custom Lay features.
                                šŸ’æ Email me here: šŸ’æ
                                info@laytheme.com

                                Before you post:
                                1. When using a WordPress Cache plugin, disable it or clear your cache.
                                2. Update Lay Theme and all Lay Theme Addons
                                3. Disable all Plugins
                                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                This often solves issues you might run into

                                When you post:
                                1. Post a link to where the problem is
                                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                                Online Users
                                Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                                laytheme.com
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