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  3. Carousel not showing

Carousel not showing

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  • E Offline
    E Offline
    Eeva
    wrote on last edited by
    #1

    Hi There!

    I have a problem regarding carousel. On my site https://saentisblick-engelburg.ch/ a carousel is not showing. Directly under the Title «Mehrfamilienhaus Säntisblick Engelburg» there should be a carousel. I've updated every plugin and the theme and I don't use additional css or html codes.

    Attached you'll find a screenshot of the placement of the carousel.

    Bildschirmfoto 2024-02-06 um 17.46.40.png

    Also following the settings of the carousel:
    Bildschirmfoto 2024-02-06 um 17.47.34.png

    Thank you for your great work!

    Lieber Gruss
    Sirkka

    P.S.: I've seen that there are already some posts about this and i commented under one of them but didn't get any answer. So I thought I'll try it with a new one.

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      pls try all steps on the right, where it says "before you post"

      if that doesn't work:
      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        the issue was the carousel plugin was too old, version 1.3.9
        this version seems to not be updateable anymore.

        if you run into this issue, get the latest version from laykeymanager.com

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        I also code custom websites or custom Lay features.
        💿 Email me here: 💿
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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