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  3. Can't add text

Can't add text

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  • B Offline
    B Offline
    Benjamin 0
    wrote on last edited by
    #1

    Hi, i am having a problem with one of my lay theme sites. When i click on the "+Text"-Button a white pop-up-screen appears and the only thing i can do is leaving the pop-up by clicking on the greyed background.

    I reinstalled wordpress and lay theme, updated to the latest version, activated and deactivated license, tried php 8.0 and php 7.4, tried firefox, safari and chrome, did not customized anything, no code, no content. I run some other lay theme sites with everything the same, same settings and same host without having that issue.

    lay-bug_stat1.jpg lay-bug_stat2.jpg

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      go to "users"

      go to your user

      make sure "Visual Editor" is unchecked, so it is enabled:

      Screenshot 2023-07-17 at 20.34.53.png

      B 1 Reply Last reply
      0
      • arminunruhA arminunruh

        go to "users"

        go to your user

        make sure "Visual Editor" is unchecked, so it is enabled:

        Screenshot 2023-07-17 at 20.34.53.png

        B Offline
        B Offline
        Benjamin 0
        wrote on last edited by
        #3

        @arminunruh it was already unchecked. so must be another reason.

        B 1 Reply Last reply
        0
        • B Benjamin 0

          @arminunruh it was already unchecked. so must be another reason.

          B Offline
          B Offline
          Benjamin 0
          wrote on last edited by
          #4

          A friend solved the problem by re-installing wordpress in the wordpress dashboard section even though i had the latest version.

          T 1 Reply Last reply
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          • B Benjamin 0

            A friend solved the problem by re-installing wordpress in the wordpress dashboard section even though i had the latest version.

            T Offline
            T Offline
            tc8
            wrote on last edited by
            #5

            @Benjamin-0 This worked for me! Thanks!

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            I also code custom websites or custom Lay features.
            šŸ’æ Email me here: šŸ’æ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
            Online Users
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            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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