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  3. mailto: link issue

mailto: link issue

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  • J Offline
    J Offline
    jpunivers
    wrote on last edited by
    #2

    Yes, I can confirm the issue. When 'mailto:...' is entered in the link field, it is not transferred to the code but changed to a www-url. Lay Theme Version: 7.1.3

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #3

      ure talking about two different things i think!

      so @Eloha this just comes down to what email program is set as your default program!

      @jpunivers

      Screenshot 2024-05-14 at 19.58.28.png

      are u sure u are entering it like this? for me this works!

      Screenshot 2024-05-14 at 19.58.06.png

      can u go to appearance β†’ themes in /wp-admin/ and make sure u dont have like 2 lay themes installed and have the old version activated or sth

      cause i fixed this a very long time ago

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      • J Offline
        J Offline
        jpunivers
        wrote on last edited by
        #4

        Thank you, @arminunruh, for taking the time!

        Maybe it's a different problem, dunno.
        I haven't installed a second lay theme and as you recommended, I deactivated all plugins and cleared the cache before testing.

        Yes, the source code method works fine, I will work with it, the "set link" does not work. But maybe I will re-download and re-install the theme in the next days.

        WP 6.5.3/ LT 7.1.3

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        • O Offline
          O Offline
          openair
          wrote on last edited by
          #5

          Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

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          • O Offline
            O Offline
            openair
            wrote on last edited by
            #6

            address is watson-memic.be
            any help / tips much appreciated :)

            • I'm not sure what 'the source method' is that @jpunivers found to work

            Thanks
            Sam

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            • J Offline
              J Offline
              jpunivers
              wrote on last edited by
              #7

              hi @openair,

              If you click on these square brackets, you can change the source code.

              Bildschirmfoto 2024-05-15 um 15.04.13.png

              Here you can set a link 'mailto:openair@openair.com' like Armin explained:

              _screenshot-2024-05-14-at-19.58.06.png

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              • O Offline
                O Offline
                openair
                wrote on last edited by
                #8

                @jpunivers thanks!!

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by arminunruh
                  #9

                  mmh oh i see! yes i think i know now why it happens, will release an update later today
                  but im not too sure, i will release an update today, can u install it and try if it works then and let me know

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                  • J Offline
                    J Offline
                    jpunivers
                    wrote on last edited by
                    #10

                    Yes, I will do this tomorrow and let you know.

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                    • E Offline
                      E Offline
                      Eloha
                      wrote on last edited by
                      #11

                      Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

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                      • J Offline
                        J Offline
                        jpunivers
                        wrote on last edited by
                        #12

                        @arminunruh Yes, it's fixed. Thank you!!

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                        • B Offline
                          B Offline
                          billykioso
                          wrote on last edited by
                          #13

                          It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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                          • J Offline
                            J Offline
                            jpunivers
                            wrote on last edited by
                            #14

                            @billykioso Can't see a problem. It works.

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                            • B Offline
                              B Offline
                              billykioso
                              wrote on last edited by
                              #15

                              Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #16

                                Screenshot 2024-09-20 at 13.46.39.png

                                for me it works on my safari on macbook mh

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                                • W Offline
                                  W Offline
                                  wiuf
                                  wrote on last edited by
                                  #17

                                  hmm I got the same problem. Never before had any problems with this :S

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                                  • W Offline
                                    W Offline
                                    wiuf
                                    wrote on last edited by
                                    #18

                                    okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                    On Tablet & Iphone it's no problem in both browsers :S

                                    J 1 Reply Last reply
                                    0
                                    • W wiuf

                                      okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                      On Tablet & Iphone it's no problem in both browsers :S

                                      J Offline
                                      J Offline
                                      jpunivers
                                      wrote on last edited by
                                      #19

                                      @wiuf hi, just post your url and i will have a look.

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                                      • arminunruhA Offline
                                        arminunruhA Offline
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #20

                                        does the link in the code look like this?

                                        <a href="mailto:myemail@gmail.com">hello</a>

                                        specifically the href part?
                                        if yes, the code is correct. maybe there is no app configured to open the mailto link

                                        https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                                        • arminunruhA Offline
                                          arminunruhA Offline
                                          arminunruh
                                          Global Moderator
                                          wrote on last edited by
                                          #21

                                          Screenshot 2024-12-20 at 14.29.20.png

                                          when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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