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  3. mailto: link issue

mailto: link issue

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #3

    ure talking about two different things i think!

    so @Eloha this just comes down to what email program is set as your default program!

    @jpunivers

    Screenshot 2024-05-14 at 19.58.28.png

    are u sure u are entering it like this? for me this works!

    Screenshot 2024-05-14 at 19.58.06.png

    can u go to appearance → themes in /wp-admin/ and make sure u dont have like 2 lay themes installed and have the old version activated or sth

    cause i fixed this a very long time ago

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    • J Offline
      J Offline
      jpunivers
      wrote on last edited by
      #4

      Thank you, @arminunruh, for taking the time!

      Maybe it's a different problem, dunno.
      I haven't installed a second lay theme and as you recommended, I deactivated all plugins and cleared the cache before testing.

      Yes, the source code method works fine, I will work with it, the "set link" does not work. But maybe I will re-download and re-install the theme in the next days.

      WP 6.5.3/ LT 7.1.3

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      • O Offline
        O Offline
        openair
        wrote on last edited by
        #5

        Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

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        • O Offline
          O Offline
          openair
          wrote on last edited by
          #6

          address is watson-memic.be
          any help / tips much appreciated :)

          • I'm not sure what 'the source method' is that @jpunivers found to work

          Thanks
          Sam

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          • J Offline
            J Offline
            jpunivers
            wrote on last edited by
            #7

            hi @openair,

            If you click on these square brackets, you can change the source code.

            Bildschirmfoto 2024-05-15 um 15.04.13.png

            Here you can set a link 'mailto:openair@openair.com' like Armin explained:

            _screenshot-2024-05-14-at-19.58.06.png

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            • O Offline
              O Offline
              openair
              wrote on last edited by
              #8

              @jpunivers thanks!!

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by arminunruh
                #9

                mmh oh i see! yes i think i know now why it happens, will release an update later today
                but im not too sure, i will release an update today, can u install it and try if it works then and let me know

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                • J Offline
                  J Offline
                  jpunivers
                  wrote on last edited by
                  #10

                  Yes, I will do this tomorrow and let you know.

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                  • E Offline
                    E Offline
                    Eloha
                    wrote on last edited by
                    #11

                    Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot 🙏 !

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                    • J Offline
                      J Offline
                      jpunivers
                      wrote on last edited by
                      #12

                      @arminunruh Yes, it's fixed. Thank you!!

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                      • B Offline
                        B Offline
                        billykioso
                        wrote on last edited by
                        #13

                        It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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                        • J Offline
                          J Offline
                          jpunivers
                          wrote on last edited by
                          #14

                          @billykioso Can't see a problem. It works.

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                          • B Offline
                            B Offline
                            billykioso
                            wrote on last edited by
                            #15

                            Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #16

                              Screenshot 2024-09-20 at 13.46.39.png

                              for me it works on my safari on macbook mh

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                              0
                              • W Offline
                                W Offline
                                wiuf
                                wrote on last edited by
                                #17

                                hmm I got the same problem. Never before had any problems with this :S

                                1 Reply Last reply
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                                • W Offline
                                  W Offline
                                  wiuf
                                  wrote on last edited by
                                  #18

                                  okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                  On Tablet & Iphone it's no problem in both browsers :S

                                  J 1 Reply Last reply
                                  0
                                  • W wiuf

                                    okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                    On Tablet & Iphone it's no problem in both browsers :S

                                    J Offline
                                    J Offline
                                    jpunivers
                                    wrote on last edited by
                                    #19

                                    @wiuf hi, just post your url and i will have a look.

                                    1 Reply Last reply
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                                    • arminunruhA Offline
                                      arminunruhA Offline
                                      arminunruh
                                      Global Moderator
                                      wrote on last edited by
                                      #20

                                      does the link in the code look like this?

                                      <a href="mailto:myemail@gmail.com">hello</a>

                                      specifically the href part?
                                      if yes, the code is correct. maybe there is no app configured to open the mailto link

                                      https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                                      • arminunruhA Offline
                                        arminunruhA Offline
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #21

                                        Screenshot 2024-12-20 at 14.29.20.png

                                        when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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