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  3. one particular Page generating problems only on mobile devices

one particular Page generating problems only on mobile devices

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  • S Offline
    S Offline
    spostigo
    wrote on last edited by
    #1

    Hi Armin,

    First of all, thank you so much for this incredible tool you have developed!

    I have a problem that I have never faced before… one of the pages of a website I created with lay generates a problem, only this one page and only on mobile (different browsers and devices), the rest works smoothly, and even this page on desktop.

    https://laubholztage.technikumlaubholz.de/programm/

    I have updated lay theme and the plugins and have also tried deactivating the custom CSS and HTML but it doesn’t seem to help.

    Do you know what it could be that generates this error?

    Thanks in advance!IMG_7335.jpg

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    • S Offline
      S Offline
      spostigo
      wrote on last edited by
      #2

      Small update: the problem seems to happen only on iphones (on different browsers)

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        yea iphone safari will crash if the website uses too much computing power. wasn't like this a year ago / half a year ago, they somehow introduced this mmh

        there isnt even much going on on that page mmh :((
        can u disable the on scroll animation in lay options and then try if that fixes it? mmh

        is there any custom code? i guess not

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        • S Offline
          S Offline
          spostigo
          wrote on last edited by
          #4

          Thanks for your help! And sorry I did not reply before, I was not notified.

          I have disabled the scroll animation and also turned off the little custom code there is, but it did not help.

          I think the problem is that there are several links to overlay pages... I have tried several things duplicating the page and I think the only solution is to turn all the overlays into regular pages because otherwise, safari does not seem to want to work with it :((

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            did you get it to work? for me it doesnt crash anymore

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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
            Online Users
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