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  1. Home
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  3. Reload Bug: Warning Division by Zero

Reload Bug: Warning Division by Zero

Scheduled Pinned Locked Moved Bug Reports
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  • RichardR Offline
    RichardR Offline
    Richard
    Global Moderator
    wrote on last edited by
    #2

    Dear Hayo

    @Hayo-Gebauer

    Thank you for the Bug report - strange indeed.
    Could you please make sure for me that the Theme, Addons & PHP version are all up to date?

    Would love to get this inspected further 🌝


    Talk soon Hayo and have a wonderful day, sorry for the current inconvenience on your page.

    Sincerely
    Richard
    Hayo GebauerH 1 Reply Last reply
    1
    • RichardR Richard

      Dear Hayo

      @Hayo-Gebauer

      Thank you for the Bug report - strange indeed.
      Could you please make sure for me that the Theme, Addons & PHP version are all up to date?

      Would love to get this inspected further 🌝


      Talk soon Hayo and have a wonderful day, sorry for the current inconvenience on your page.

      Sincerely
      Richard
      Hayo GebauerH Offline
      Hayo GebauerH Offline
      Hayo Gebauer
      wrote on last edited by
      #3

      @Richard all up to date running PHP 7.3

      1 Reply Last reply
      0
      • nataliegasparN Offline
        nataliegasparN Offline
        nataliegaspar
        wrote on last edited by
        #4

        hey there,

        i have a similar error. https://nataliegaspar.de
        after deleting a video file used as thumbnail, i get the following
        „Warning: Division by zero in /themes/lay/frontend/php/elements/elements/thumbnail.php“ on line 53 or line 71. It seems to be caused by the video_w attribute. the video was deleted with the standard method of wordpress media library. Error is shown independently to which browser I use, may more likely be related to deleted video. Theme and Addons are up to date.

        signal-2021-06-08-183653.jpeg

        Bildschirmfoto 2021-06-08 um 10.38.37.png

        Hayo GebauerH 1 Reply Last reply
        1
        • nataliegasparN nataliegaspar

          hey there,

          i have a similar error. https://nataliegaspar.de
          after deleting a video file used as thumbnail, i get the following
          „Warning: Division by zero in /themes/lay/frontend/php/elements/elements/thumbnail.php“ on line 53 or line 71. It seems to be caused by the video_w attribute. the video was deleted with the standard method of wordpress media library. Error is shown independently to which browser I use, may more likely be related to deleted video. Theme and Addons are up to date.

          signal-2021-06-08-183653.jpeg

          Bildschirmfoto 2021-06-08 um 10.38.37.png

          Hayo GebauerH Offline
          Hayo GebauerH Offline
          Hayo Gebauer
          wrote on last edited by
          #5

          @nataliegaspar @Richard I've fixed it for now. I simply rebuilt the About page and now the reload bug is gone. It's possible that at one point I was playing with the video background option as well, that may have caused the bug, but I don't know for sure

          1 Reply Last reply
          0
          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #6

            Dear @Hayo-Gebauer

            Thank you for the update 🌝
            @nataliegaspar Are you still having issue?


            Talk soon & best wishes
            Richard
            nataliegasparN 1 Reply Last reply
            0
            • RichardR Richard

              Dear @Hayo-Gebauer

              Thank you for the update 🌝
              @nataliegaspar Are you still having issue?


              Talk soon & best wishes
              Richard
              nataliegasparN Offline
              nataliegasparN Offline
              nataliegaspar
              wrote on last edited by
              #7

              @Richard there is no more warning, so it should be gone! :)

              1 Reply Last reply
              1
              • RichardR Offline
                RichardR Offline
                Richard
                Global Moderator
                wrote on last edited by
                #8

                Dear @nataliegaspar

                Great to hear, thank you for updating! :)

                Best wishes
                Richard

                1 Reply Last reply
                0
                • L Offline
                  L Offline
                  Laurence
                  wrote on last edited by
                  #9

                  Hi!

                  https://neu.oliviaronzani.ch/category/projekte/

                  I have the same bug on the website I am working on.

                  I have the Theme, Adonis and PHP Version updated but it still doesn't change anything.

                  Can you help me out with this?

                  1 Reply Last reply
                  0
                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #10

                    oh i think probably a thumbnail mouseover image was set somewhere and then the image was deleted from the media library.

                    can you go to lay options and disable "Activate Mouseover Image for Thumbnails"

                    or go through your projects and see where a mouseover image may be set that whose file was then subsequently deleted from the media library.

                    i will also change the code and include a check into the next lay theme update so this error wont happen even in these conditions

                    1 Reply Last reply
                    0
                    • L Offline
                      L Offline
                      Laurence
                      wrote on last edited by
                      #11

                      Thanks @arminunruh !
                      That seems reasonable, I wanted to check this but at the moment Laytheme is somehow not active anymore, it says on wordpress that the Theme could not be fully loaded.
                      I am also in contact with the hosting platform but maybe you know this issue and can help out as well?
                      Thanks already...!

                      1 Reply Last reply
                      0
                      • L Offline
                        L Offline
                        Laurence
                        wrote on last edited by
                        #12

                        problem solved with deactivating and activating lay theme again.
                        and it worked with disabling the "Activate Mouseover Image for Thumbnails" and then reconnect the one missing image in the media library.
                        thanks for your help!

                        1 Reply Last reply
                        1
                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #13

                          ok im glad you could resolve this

                          1 Reply Last reply
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