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  3. no reviews / comments visible in Lay Theme / woocommerce

no reviews / comments visible in Lay Theme / woocommerce

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • M Offline
    M Offline
    MZL
    wrote on last edited by
    #1

    Hi,

    Iยดm trying to add product reviews to my page.
    Unfortunately, I cannot see the reviews nor the comments section at all.
    I deactivated all plugins, but the error still occurs.

    In generell: Does Lay Theme deactivate the comments?
    If yes: How it is possible to activate the comments (which I need for reviews)?
    If no: any hints to fix he error?

    My steps to fix the error:

    1. I added specific code in he functions.php to activate the settings->discussion panel which was missing.
    2. there I activated all fields to allow comments
    3. Unfortunately, there is no commets/discussion menu point in the backend and no "reviews" or "product reviews" field in a woocommerce product page.
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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @MZL

      Comments are not active in Lay Theme and therefore i dont believe reviews are active within Woocommerce. They may come in the future as Woocommerce integration improves.

      Please be aware that any updates will refresh the Changes done to your functions.php file. Because of this i would suggest using > Lay Options > Custom CSS & HTML > to apply reviews to your site. I understand the need to try different things out though.

      If you would be willing to insert the reviews manually, this can be easily done via +More > HTML:
      Screen Shot 2020-09-14 at 2.50.29 PM.png

      The Gridder isn't applied to single product pages yet. For reviews on these pages i would suggest jQuery

      https://laytheme.com/documentation.html#custom-javascript

      (Note: I understand these would be Customer Inputted reviews)


      Sorry for the inconvenience while Woocommerce Integration advances, best wishes ๐ŸŒ
      Richard
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      • M Offline
        M Offline
        mariajover
        wrote on last edited by
        #3

        Hey guys! are there any news on enabling the WooCommerce "Reviews" option? Thanks! :)

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          no there are no news about this sorry :/

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          I also code custom websites or custom Lay features.
          ๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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