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  3. Reload Bug: Warning Division by Zero

Reload Bug: Warning Division by Zero

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  • nataliegasparN Offline
    nataliegasparN Offline
    nataliegaspar
    wrote on last edited by
    #4

    hey there,

    i have a similar error. https://nataliegaspar.de
    after deleting a video file used as thumbnail, i get the following
    „Warning: Division by zero in /themes/lay/frontend/php/elements/elements/thumbnail.php“ on line 53 or line 71. It seems to be caused by the video_w attribute. the video was deleted with the standard method of wordpress media library. Error is shown independently to which browser I use, may more likely be related to deleted video. Theme and Addons are up to date.

    signal-2021-06-08-183653.jpeg

    Bildschirmfoto 2021-06-08 um 10.38.37.png

    Hayo GebauerH 1 Reply Last reply
    1
    • nataliegasparN nataliegaspar

      hey there,

      i have a similar error. https://nataliegaspar.de
      after deleting a video file used as thumbnail, i get the following
      „Warning: Division by zero in /themes/lay/frontend/php/elements/elements/thumbnail.php“ on line 53 or line 71. It seems to be caused by the video_w attribute. the video was deleted with the standard method of wordpress media library. Error is shown independently to which browser I use, may more likely be related to deleted video. Theme and Addons are up to date.

      signal-2021-06-08-183653.jpeg

      Bildschirmfoto 2021-06-08 um 10.38.37.png

      Hayo GebauerH Offline
      Hayo GebauerH Offline
      Hayo Gebauer
      wrote on last edited by
      #5

      @nataliegaspar @Richard I've fixed it for now. I simply rebuilt the About page and now the reload bug is gone. It's possible that at one point I was playing with the video background option as well, that may have caused the bug, but I don't know for sure

      1 Reply Last reply
      0
      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #6

        Dear @Hayo-Gebauer

        Thank you for the update 🌝
        @nataliegaspar Are you still having issue?


        Talk soon & best wishes
        Richard
        nataliegasparN 1 Reply Last reply
        0
        • RichardR Richard

          Dear @Hayo-Gebauer

          Thank you for the update 🌝
          @nataliegaspar Are you still having issue?


          Talk soon & best wishes
          Richard
          nataliegasparN Offline
          nataliegasparN Offline
          nataliegaspar
          wrote on last edited by
          #7

          @Richard there is no more warning, so it should be gone! :)

          1 Reply Last reply
          1
          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #8

            Dear @nataliegaspar

            Great to hear, thank you for updating! :)

            Best wishes
            Richard

            1 Reply Last reply
            0
            • L Offline
              L Offline
              Laurence
              wrote on last edited by
              #9

              Hi!

              https://neu.oliviaronzani.ch/category/projekte/

              I have the same bug on the website I am working on.

              I have the Theme, Adonis and PHP Version updated but it still doesn't change anything.

              Can you help me out with this?

              1 Reply Last reply
              0
              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #10

                oh i think probably a thumbnail mouseover image was set somewhere and then the image was deleted from the media library.

                can you go to lay options and disable "Activate Mouseover Image for Thumbnails"

                or go through your projects and see where a mouseover image may be set that whose file was then subsequently deleted from the media library.

                i will also change the code and include a check into the next lay theme update so this error wont happen even in these conditions

                1 Reply Last reply
                0
                • L Offline
                  L Offline
                  Laurence
                  wrote on last edited by
                  #11

                  Thanks @arminunruh !
                  That seems reasonable, I wanted to check this but at the moment Laytheme is somehow not active anymore, it says on wordpress that the Theme could not be fully loaded.
                  I am also in contact with the hosting platform but maybe you know this issue and can help out as well?
                  Thanks already...!

                  1 Reply Last reply
                  0
                  • L Offline
                    L Offline
                    Laurence
                    wrote on last edited by
                    #12

                    problem solved with deactivating and activating lay theme again.
                    and it worked with disabling the "Activate Mouseover Image for Thumbnails" and then reconnect the one missing image in the media library.
                    thanks for your help!

                    1 Reply Last reply
                    1
                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #13

                      ok im glad you could resolve this

                      1 Reply Last reply
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