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  3. First image of carousel is not showing when scrolling.

First image of carousel is not showing when scrolling.

Scheduled Pinned Locked Moved Bug Reports
carouselbugissue
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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #2

    yea its probably a bug

    1 Reply Last reply
    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by arminunruh
      #3

      so your website is only local right

      can u send a screenshot of the carousel setting like this:

      Screenshot 2024-03-08 at 10.28.02.png

      and does it happen too when you dont use the split screen css?

      A 1 Reply Last reply
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      • arminunruhA arminunruh

        so your website is only local right

        can u send a screenshot of the carousel setting like this:

        Screenshot 2024-03-08 at 10.28.02.png

        and does it happen too when you dont use the split screen css?

        A Offline
        A Offline
        axelpihl
        wrote on last edited by
        #4

        @arminunruh

        Thanks for the reply :)
        Sure, here's a screenshot of the settings and no i don't seem to have the same issue when using a non split-screen website.

        carousel settings.png

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #5

          Screenshot 2024-03-08 at 14.12.09.png

          and do u have lazyload in lay options -> carousel turned on?

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #6

            so unfortunately i cant reproduce this

            can u by any change upload the website and:

            can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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            • P Offline
              P Offline
              pipaslol
              wrote on last edited by
              #7

              its happening to me as well

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              0
              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #8

                did u do all these steps

                When using a WordPress Cache plugin, disable it or clear your cache.
                Update Lay Theme and all Lay Theme Addons
                Disable all Plugins
                Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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                  • E Offline
                    E Offline
                    Eeva
                    wrote on last edited by Eeva
                    #10

                    Hi! Did you find out what the problem was?

                    I have the same problem with a website. It is not a split screen site. I use Safari Version 17.5 on macOS Sonoma 14.5: https://schoenetoene.ch

                    The video on the first slide only appears after I've clicked on the next slide and returned. Lazy loading is deactiveated. It works on Chrome.

                    The first screenshot is when I open the website. The second screenshot is after revisiting the first slide of the carousel.

                    Bildschirmfoto 2024-08-05 um 14.53.31.png Bildschirmfoto 2024-08-05 um 14.53.37.png

                    Also: I did all the things you recommend before posting :)

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #11

                      hey eva!

                      lazyloading is turned on for videos by default.
                      we did have problems with lazyloading for videos on firefox.
                      but on safari, so far we didn't have issues with lazyloading videos.

                      let me look at the code a little, maybe i will try and change it so you can disable lazyloading for safari too mmh

                      so far, we only had an option for turning off lazyloading for html5 videos for firefox in "lay options", all the way at the bottom:

                      Screenshot 2024-08-06 at 14.54.24.png

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #12

                        can you please update both lay theme and the carousel addon?
                        also disable your caching plugin if you have one or clear its cache

                        does it work now?

                        E 1 Reply Last reply
                        1
                        • arminunruhA arminunruh

                          can you please update both lay theme and the carousel addon?
                          also disable your caching plugin if you have one or clear its cache

                          does it work now?

                          E Offline
                          E Offline
                          Eeva
                          wrote on last edited by Eeva
                          #13

                          @arminunruh thank you very much for your fast answer. Unfortunately it's still not working, althought I've updated the lay theme and the carousel addon. I also deactivated a caching plugin and cleared the cache on safari.

                          Is there anything else I could try?

                          Liebe Grüsse
                          Eeva Sirkka

                          1 Reply Last reply
                          0
                          • E Offline
                            E Offline
                            Eeva
                            wrote on last edited by
                            #14

                            hi @arminunruh !

                            Now, after like 5 hours it's suddenly working as it should. Thank you for your help. I really appreciate your work.

                            Liebe Grüsse!

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                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #15

                              nice! its weird that it took 5 hours mh! :/

                              E 1 Reply Last reply
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                              • arminunruhA arminunruh

                                nice! its weird that it took 5 hours mh! :/

                                E Offline
                                E Offline
                                Eeva
                                wrote on last edited by
                                #16

                                @arminunruh maybe it was faster, but I didn't check before :)

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                                I also code custom websites or custom Lay features.
                                💿 Email me here: 💿
                                info@laytheme.com

                                Before you post:
                                1. When using a WordPress Cache plugin, disable it or clear your cache.
                                2. Update Lay Theme and all Lay Theme Addons
                                3. Disable all Plugins
                                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                This often solves issues you might run into

                                When you post:
                                1. Post a link to where the problem is
                                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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