First image of carousel is not showing when scrolling.

[axelpihl]

@arminunruh

Thanks for the reply :)
Sure, here's a screenshot of the settings and no i don't seem to have the same issue when using a non split-screen website.

[arminunruh]

and do u have lazyload in lay options -> carousel turned on?

[arminunruh]

so unfortunately i cant reproduce this

can u by any change upload the website and:

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

[pipaslol]

its happening to me as well

[arminunruh]

did u do all these steps

When using a WordPress Cache plugin, disable it or clear your cache.
Update Lay Theme and all Lay Theme Addons
Disable all Plugins
Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

[arminunruh]

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

[Eeva]

Hi! Did you find out what the problem was?

I have the same problem with a website. It is not a split screen site. I use Safari Version 17.5 on macOS Sonoma 14.5: https://schoenetoene.ch

The video on the first slide only appears after I've clicked on the next slide and returned. Lazy loading is deactiveated. It works on Chrome.

The first screenshot is when I open the website. The second screenshot is after revisiting the first slide of the carousel.

Also: I did all the things you recommend before posting :)

[arminunruh]

hey eva!

lazyloading is turned on for videos by default.
we did have problems with lazyloading for videos on firefox.
but on safari, so far we didn't have issues with lazyloading videos.

let me look at the code a little, maybe i will try and change it so you can disable lazyloading for safari too mmh

so far, we only had an option for turning off lazyloading for html5 videos for firefox in "lay options", all the way at the bottom:

[arminunruh]

can you please update both lay theme and the carousel addon?
also disable your caching plugin if you have one or clear its cache

does it work now?

[Eeva]

@arminunruh thank you very much for your fast answer. Unfortunately it's still not working, althought I've updated the lay theme and the carousel addon. I also deactivated a caching plugin and cleared the cache on safari.

Is there anything else I could try?

Liebe Grüsse
Eeva Sirkka

[Eeva]

hi @arminunruh !

Now, after like 5 hours it's suddenly working as it should. Thank you for your help. I really appreciate your work.

Liebe Grüsse!

[arminunruh]

nice! its weird that it took 5 hours mh! :/

[Eeva]

@arminunruh maybe it was faster, but I didn't check before :)