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  3. Overlay not working on mobile

Overlay not working on mobile

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  • M Offline
    M Offline
    marc
    wrote on Sep 16, 2024, 1:37 PM last edited by
    #1

    Hi all, Armin,

    I hope you're well.

    I'm writing because it seems that the overlay isn't working on mobile (Iphone 13 pro - Safari), even after cleaning caches, tried also on an iphone 14 pro safari too and not working.

    https://marcthomas.fr/1476-2/

    The "About" should be an overlay as the desktop version.

    On desktop but with narrow width it's working but not on mobiles.

    Thank you very much!
    Best, Marc

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    • A Offline
      A Offline
      arminunruh
      Global Moderator
      wrote on Sep 18, 2024, 4:31 PM last edited by
      #2

      hello!

      mmh for me it works,
      what happens if you click on the about menu point?

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      • A Offline
        A Offline
        arminunruh
        Global Moderator
        wrote on Sep 18, 2024, 4:35 PM last edited by
        #3

        ah

        http://marcthomas.fr/1476-2/

        when im here it doesnt work.

        but when im here it works:
        https://marcthomas.fr/1476-2/

        can you configure your domain settings to always use https, instead of being able to use http

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        • A Offline
          A Offline
          arminunruh
          Global Moderator
          wrote on Sep 18, 2024, 4:44 PM last edited by
          #4

          maybe it works if you install the plugin really simple ssl

          i built in a check for this case in my code, i wonder why it doesnt work mmh

          if you cant make it work that way:

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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          • M Offline
            M Offline
            marc
            wrote on Sep 19, 2024, 8:08 AM last edited by
            #5

            Hi Armin,
            Thanks for your answer.
            Strange, now it seems to work!
            Let you know if it happens again
            Very best, M

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            • K Offline
              K Offline
              KW1
              wrote on Apr 3, 2025, 1:11 PM last edited by
              #6

              Hi I have the same problem with the mobile version and the overlay. On desktop it's fine, but when I click on the link "more info" in the mobile version, it doesn't open the overlay. (It worked a few weeks ago but I don't know what happend in the meantime) Any tips?
              https://www.sophieallerding.com/ways-of-peeing/

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              • A Offline
                A Offline
                arminunruh
                Global Moderator
                wrote 29 days ago last edited by
                #7

                Screenshot 2025-04-09 at 20.16.02.png

                for me it opens an overlay in the mobile version

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                • K Offline
                  K Offline
                  KW1
                  wrote 29 days ago last edited by
                  #8

                  hm yes when I test it on my desktop in chrome it works, but on any other phone it is not working at all...

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                  • K Offline
                    K Offline
                    KW1
                    wrote 22 days ago last edited by
                    #9

                    any ideas?

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                    • A Offline
                      A Offline
                      arminunruh
                      Global Moderator
                      wrote 21 days ago last edited by
                      #10

                      Sorry, I got sick. On my iPhone, on Safari, for me it works. What phone, what browser, and what browser version do you use? If you use an iPhone, what iOS version do you use?

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                      • A Offline
                        A Offline
                        arminunruh
                        Global Moderator
                        wrote 21 days ago last edited by
                        #11

                        So, if you were talking about project overlays, yes, those should not work on Instagram browsers. Because they use AJAX, and I had to disable AJAX for Instagram browsers because the previous and next buttons of the Instagram browser didn't work otherwise.

                        I thought you talked about page overlays not working. Those should work.
                        But I guess looking at your screenshot, you're talking about page overlays. Okay, let me check. I'm gonna check now.

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                        • K Offline
                          K Offline
                          KW1
                          wrote 21 days ago last edited by
                          #12

                          Yes those are page overlays! (I tested it on Safari/Chrome/Firefox, iOS 18.1.1 or older, iPhone 12 or older (lol))

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                          • A Offline
                            A Offline
                            arminunruh
                            Global Moderator
                            wrote 21 days ago last edited by
                            #13

                            IMG_6905.PNG

                            For me it works. (page overlay)
                            http://test2.laytheme.com

                            Can you put this URL into your Instagram? And then click on the Carousel menu point on the top right.

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                            • A Offline
                              A Offline
                              arminunruh
                              Global Moderator
                              wrote 21 days ago last edited by
                              #14

                              IMG_6906.PNG

                              when i use ur url:
                              https://www.sophieallerding.com/ways-of-peeing/

                              it works too for me

                              Unfortunately, Instagram browser is not something that I can test with other versions of Instagram or other versions of iOS than what i have on my phone.
                              So I don't really know how I could fix this for you.

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                              I also code custom websites or custom Lay features.
                              💿 Email me here: 💿
                              info@laytheme.com

                              Before you post:
                              1. When using a WordPress Cache plugin, disable it or clear your cache.
                              2. Update Lay Theme and all Lay Theme Addons
                              3. Disable all Plugins
                              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                              This often solves issues you might run into

                              When you post:
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                              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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